Operations Director : Leisure Hospitality Group A GBP 95k OTE

TipTopJob; Tandridge; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading hospitality company is seeking an Operations Director to oversee operations in London and the South East. The ideal candidate should have a minimum of 5 years in a senior multi-site role with experience in high-volume operations. This role is perfect for someone who thrives in a customer-centric environment and can balance growth initiatives with operational excellence.

Qualifications

• Minimum 5 years in a senior multi-site role, ideally in hospitality.
• Experience in high-volume, guest-focused operations.
• Strong ability to develop and motivate senior managers.

Responsibilities

• Oversee operations across the London and South East region.
• Manage and support one experienced Operations Manager.
• Balance growth initiatives with maintaining high standards.

Skills

Leadership Skills

Commercial Awareness

Hands-on Management

Job description

London and South East High-Volume Sites Fast-Growth Brand

We're working with a dynamic and fast-growing leisure hospitality brand making a significant impact across London and the UK. With a strong operational base and ambitious expansion plans, they are now looking to appoint an Operations Director to support their next phase of growth.

Important Note

Our client is only considering candidates with a background in hospitality-style environments, including hotels, large-scale conference venues, sports stadiums, horse racing venues, theme parks, and similar high-volume, guest-facing operations. A blend of commercial awareness and hands-on, people-led management is essential.

The Operations Director Role

1. Oversee operations across the London and South East region.
2. Manage and support one experienced Operations Manager, working closely with the founder and central team.
3. Balance growth initiatives, including new openings, with maintaining high standards across the current estate.
4. Lead teams to deliver excellent guest experiences, strong financial results, and operational consistency.

The Ideal Candidate

1. Comes from a hospitality/leisure-led background as outlined above.
2. Has experience in high-volume, guest-focused operations.
3. Has held roles at Senior Operations Manager or Operations Director level.
4. Demonstrates strong leadership skills with a proven ability to develop and motivate senior managers.
5. Ideally has experience with openings and expansion projects.
6. Minimum 5 years in a senior multi-site role, based in London.

This is an exciting opportunity to join a business with energy, momentum, and a strong leadership team. It's a great fit for someone who enjoys working at pace, takes ownership, and thrives in a customer-first environment.

If you want to work for a great restaurant business and believe you are suitable, apply today to Stuart Hills or call 790.

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