Operations Director - £60,000 - £80,000 DOE - London/ Hybrid

Source; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A creative content studio in the UK is seeking a Creative Operations Director to enhance processes and scale delivery across various teams. This role involves managing workflows, collaborating with international teams, and ensuring timely project delivery. Ideal candidates should have over 8 years of experience in operations leadership within the creative or content sectors. A strong communicator who can simplify complex programmes is essential.

Benefits

Welcoming and supportive working environment

Commitment to diversity and inclusion

Qualifications

• 8–10+ years in operations/delivery leadership within creative or production.
• Proven control of workflow governance and cost management.
• Confident in presenting data to senior stakeholders.

Responsibilities

• Own studio ops across multiple creative functions and ensure timely delivery.
• Create a single source of truth for capacity and workload.
• Coordinate multi-office collaboration and support senior leadership.

Skills

Operations leadership

Creative project delivery

Data-driven decision making

Excellent communication

Job description

Overview

In-house content studio for entertainment provider seeks a Creative Operations Director to sharpen process, unlock capacity and scale delivery across multi-office teams. You’ll create order out of chaos, get the best from people and systems, and help us ship brilliant work—faster, smarter, and on budget.

Responsibilities

• Own studio ops across Creative, Key Art, Design and 3D: resourcing, utilisation, workflow, QA and on-time/on-budget delivery
• Systems leadership: create a single source of truth for capacity, WIP, burn and forecasts
• Commercial hygiene: manage freelance/vendor spend, run burn reports, and feed insights to Client Services (no full P&L ownership)
• Brief intake & flow: enforce ways of working, clear bottlenecks, and keep work moving from strategy/planning through creative, AV and content
• Multi-office collaboration: coordinate with the international teams on standards, resourcing and handovers; support entertainment/gaming accounts and partners
• People leadership: line-manage senior team members, set PDPs, and cultivate a high-performance, low-friction culture

Qualifications

• 8–10+ years in operations/delivery leadership (creative/content/production); entertainment/gaming exposure a plus
• Proven control of utilisation, workflow governance, forecast/WIP accuracy and cost management; confident presenting numbers to senior stakeholders
• Data-led decision maker
• Calm, solutions-first operator who creates healthy accountability and momentum across teams and time zones
• Savvy communicator who can simplify complex programmes and support senior leadership in the room

To find out more, please apply today!

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