Operations Director - ASMH

Cambridgeshire and Peterborough NHS Foundation Trust; Cambridge; On-site; GBP 60,000 - 90,000; Full time

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an Operations Director to lead the ASMH services. This key role requires strong leadership in operational management and strategic planning within a complex healthcare environment, ensuring exceptional services for patients and stakeholders.

Benefits

Flexible working hours

Professional development opportunities

Supportive work environment

Qualifications

• Significant experience managing operational services in a complex healthcare organization.
• Experience working closely with senior clinicians and multi-professional teams.

Responsibilities

• Accountable for performance management of ASMH.
• Responsible for the development and delivery of operational plans.

Skills

Operational management

Strategic planning

Stakeholder engagement

Risk management

Data analysis

Education

Postgraduate management qualification at Master's level

Job description

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Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

Be accountable for the performance management of ASMH.

Be responsible for the development and delivery of operational delivery plans within the Directorate.

Work alongside clinicians, engaging widely with a range of internal and external stakeholders to deliver optimal services for patients and other stakeholders.

Facilitate the design and development of clinical pathways.

Lead and support the planning, development and implementation of service transformation and improvement.

Participate in long term planning and strategic projects for CPFT to ensure ASMH services are considered and that there is long term sustainable model.

Promote a data driven approach and ensure sufficient and effective use of data to monitor performance and to satisfy internal and external reporting requirements.

Ensure there is proactive management of risk and co-ordination of all responses to patient complaints in a timely way.

Ensure that ASMH services meet the needs of the changing demography of the Cambridgeshire and Peterborough population, offer responsive, equal and equitable access to service users and offers equal and inclusive opportunities for the workforce.

There is a requirement to participate in CPFT's Director on call rota.

Person specification

Education

Essential criteria

• Postgraduate management qualification at Master's level or equivalent level of experience.
• Continuous management and personal development

Desirable criteria

• Programme and project management qualifications

Experience

Essential criteria

• Significant experience of managing operational services at a senior management level in a large, complex health care organisation. This would include sound working experience and knowledge of a number of management disciplines across Operations, Finance, HR and Governance
• Successful record of managing and implementing substantial service transformation and organisational change projects
• Significant experience of working with senior clinicians and multi professional teams in achieving service improvement.
• Experience of working at a senior managerial level within health or social care services
• Able to communicate verbally and in writing to inform and influence, staff and stakeholders.
• Ability to negotiate effective solutions and outcomes for staff and services.
• Able to organise own workload and that of the team to meet objectives and operate effectively.

Desirable criteria

• Experience of planning and implementing long term strategy.
• Experience of working closely with Commissioners to inform and implement policy initiatives.

Skills and Abilites

Essential criteria

• Ability to translate complex issues and problems into clearly articulated and understandable recommendations and plans.
• Ability to develop flexible and creative solutions to difficult problems and challenges
• Ability to use techniques such as option appraisal to underpin decision making.
• Ability to analyse, present and tailor complex data and information for a wide range of audiences.
• Excellent interpersonal skills in developing and maintaining effective, positive relationships with staff, colleagues and partners
• Motivating, coaching and developing individuals to achieve their potential.

Desirable criteria

• Programme and project management.

Knowledge and Understanding

Essential criteria

• Knowledge of contracts and performance procedures.
• Knowledge of National policy and standards of governance.
• Knowledge of NHS and local Government strategies, policies and plans, in particular those linked with mental health services
• Current knowledge of best practice gained through personal research.

Desirable criteria

• Knowledge of local statutory planning frameworks

Physical Requirements

Essential criteria

• Frequent travel across region
• Occasional national travel

Other

Essential criteria

• Resilient in dealing with a challenging environment and in the face of conflict
• Willing and able to express opinions and views in corporate and partnership settings
• Proactive in supporting broader organisational goals and other members of the team
• Adaptable to change and constantly striving to improve and deliver high

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

• Integrated physical and mental health services for adults and older people;
• Specialist mental health and learning disability services;
• Children and young people's mental health services;
• Children's community services in Peterborough;
• Social care;
• Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a 'Red List' country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Operations Director ASMH JD (PDF, 490.2KB)
• Operations Director ASMH PS (PDF, 257.8KB)
• CPFT Values (PDF, 114.7KB)
• CPFT Mindful Employers (PDF, 51.3KB)
• CPFT Accommodation (PDF, 296.6KB)