Operations Director, Arts & Entertainment

TN United Kingdom; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in the arts and entertainment sector is seeking an Operations Director to oversee event planning and execution for major events like Hyde Park Winter Wonderland. The role requires strong leadership, budget management, and experience in managing large outdoor events. Candidates should have a solid understanding of health and safety legislation and demonstrate excellent communication skills. This position offers an exciting opportunity to contribute to high-profile events and work with a dynamic team.

Qualifications

• Experience in managing large outdoor events and contractors.
• Knowledge of health and safety legislation, including CDM 2015.
• Strong leadership and influence skills.

Responsibilities

• Lead operational planning for events like Hyde Park Winter Wonderland.
• Manage the operations team, including hiring and budgeting.
• Coordinate with major suppliers and oversee procurement.

Skills

Leadership

Communication

Budget Management

Event Planning

Team Management

Education

Knowledge of UK and EU health and safety legislation

Tools

MS Office

CAD

Visio

Job description

Social network you want to login/join with:

Operations Director, Arts & Entertainment, London

Client: Endeavor

Location: London, United Kingdom

Job Category: Other

-

EU work permit required: Yes

Job Reference: 55b8b4400437

Job Views: 2

Posted: 23.05.2025

Expiry Date: 07.07.2025

Job Description:

Who We Are:

IMG is a global leader in sports, fashion, events, and media. The company manages some of the world’s greatest athletes and fashion icons; owns and operates hundreds of live events annually; and is a leading independent producer and distributor of sports and entertainment media. IMG also specializes in licensing, sports training, and league development. IMG is a subsidiary of Endeavor, a global sports and entertainment company. Endeavor is home to many of the world’s most dynamic storytellers, brands, live events, and experiences. The Endeavor network includes talent representation via WME; sports operations, event management, media production, and licensing through IMG; live event experiences via On Location; marketing through 160over90; and sports data and technology via IMG ARENA and OpenBet. Endeavor also owns TKO Group Holdings (NYSE: TKO), including UFC and WWE.

Operations Director, Arts & Entertainment

Responsible for operational planning and delivery for Hyde Park Winter Wonderland and other A&E Events.

Key Responsibilities and Accountabilities:

1. Lead operational planning for Hyde Park Winter Wonderland, ensuring a safe and secure event.
2. Develop and implement operational strategy in collaboration with senior management.
3. Act as Event Gold/Silver during live events as required.
4. Manage the operations team, including hiring and budgeting.
5. Coordinate with major suppliers, including security and stewarding.
6. Oversee procurement and management of contractors.
7. Train operational staff and manage budgets.
8. Contribute to emergency planning and site design.
9. Manage crowd safety plans and site design for ingress, egress, and queues.
10. Establish and oversee the Event Control Centre.
11. Monitor budgets and negotiate with suppliers.
12. Plan and execute safety exercises.
13. Lead at multi-agency meetings and stakeholder engagement.
14. Manage invoicing and post-event reconciliation.
15. Scope event requirements, tender, and negotiate contracts.
16. Build and maintain relationships with contractors and sponsors.
17. Conduct post-event reviews and feedback sessions.
18. Assist with business modeling and international projects.

Unusual Challenges or Circumstances:

• Regular weekend work and travel to events like Hampton Court Palace Festival, The Big Feastival, and Winter Wonderland.
• Travel for meetings outside of event times.

Key Results Areas:

• Successful event delivery on time, within budget, and safely.
• Positive stakeholder and visitor feedback.
• Effective planning, organization, and deadline management.
• Innovation and team participation.

Person Specification:

Knowledge and Experience:

• Experience in managing large outdoor events and contractors.
• Experience with safety groups and budget management.

Skills & Abilities:

• Strong leadership and influence skills.
• Ability to work under pressure and manage tasks efficiently.
• Motivational, proactive, and good communicator.
• Proficient in MS Office; CAD and Visio skills desirable.

Qualifications and Training:

Essential:

• Knowledge of UK and EU health and safety legislation, including CDM 2015.

Desirable:

• NVQS Crowd Safety Management, Spectator Safety Management.
• IOSH/NEBOSH qualification, First aid, Full UK driving license.

Endeavor promotes diversity, equity, and inclusion. We are an equal opportunities employer and welcome applications from all qualified candidates.