Operations Director

Axis Europe; West Midlands; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading service provider in the West Midlands is seeking a Contract Manager to ensure effective delivery of contracts. You will manage a team, foster client relationships, and uphold quality standards. Strong management skills and a full driving license are essential. This role offers competitive benefits, including 25 days of annual leave and volunteer days.

Benefits

Annual holiday; 25 days + Bank Holidays

Long service awards

Perkbox benefits

Volunteer day; paid yearly volunteer days

Qualifications

• Strong management skills and the ability to motivate a team at all levels.
• Understanding of all principles within contract management.
• The ability to adapt to busy workload.
• Clean DBS.
• Full Driving License.

Responsibilities

• Ensure effective and efficient delivery of contracts in a financially viable way.
• Work in partnership with clients to exceed operational and business expectations.
• Monitor progress to ensure completed works meet specifications.
• Promote a safety culture within the business unit.
• Manage a team to meet contractual expectations and oversee recruitment and training.

Skills

Management skills

Team motivation

Contract management understanding

Flexibility

Job description

Axis has experienced continual growth since its establishment in 1986, we're not aiming to be the biggest service provider, however we intend to be the best. We work with some of the UK's largest building owners, landlords & facility managers to provide strategic building repairs, planned maintenance and improvement across all property sectors.

Benefits

• Annual holiday; 25 days + Bank Holidays
• Long service awards; continuous service at key achievements are rewarded
• Perkbox; from free coffees and cinema tickets to trips away and much more
• Volunteer day; paid yearly volunteer days for a worthy cause

The Role

Ensuring the effective and efficient delivery of our contract in a way that is financially viable.

Responsibilities

• To work in partnership with the clients to exceed operational and business expectations. Overall responsibility for management and motivation off full time staff and contractors.
• Liaise and develop relationships with the client's representatives and resident groups.
• Monitor progress of the contract to ensure the completed works are correct and to the agreed specification standard.
• Monitor quality, safety and environment and promote a safety culture within the business unit.
• Manage a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees.

Requirements

• Strong management skills and the ability to motivate a team at all levels.
• Understanding of all principles within contract management.
• The ability to adapt to busy workload.
• Clean DBS.
• Full Driving License.

This list of responsibilities and requirements are not exhaustive, and some degree of flexibility is required to support the success of the department.

If this opportunity interests you we would love to hear from you, what are you waiting for!

Many faces, One Axis

We value diversity in our business and actively support and celebrate it for the benefit of our employees, clients, and community. We are proud to be an equal opportunity workplace and embrace diversity above all.

If you need any accommodations during our hiring process, please let us know in your application. Our goal is to meet your needs and make the assessment process fair and transparent.

Please note we do not require any agency support, any unsolicited CVs will be considered as a gift.