Operations Director

Parico; Farnborough; On-site; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Catered lunch

25 days of paid holiday

Private health insurance

Flexible working hours

Enhanced pension contributions

Job summary

A leading technology business is seeking an Operations Director to drive growth and success within the Defence sector, ensuring operational efficiency and team performance. This role involves developing strategic business initiatives, enhancing organizational processes, and acting as an advisor to senior leadership. The ideal candidate should have strong experience in stakeholder management and communication, capable of building high-performing teams while navigating complex challenges. This full-time position offers numerous benefits including flexible working hours and private health insurance.

Qualifications

• Ability to digest and analyze quantitative and qualitative data for stakeholder recommendations.
• Strong interpersonal skills to build trust and collaboration across various relationships in the industry.
• Expertise in customer-focused solutions that deliver added value.

Responsibilities

• Drive strategic business initiatives from development to execution.
• Improve processes and optimize procedures for efficiency.
• Support high-performing teams and facilitate effective communication.

Skills

Team leadership

Strategic planning

Process optimization

Stakeholder management

Effective communication

Job description

Operations Director – Parico

Location: Farnborough, England, United Kingdom

Hiring talent @ Parico across the Defence and Public sector within the UK

Candidates applying must be eligible for a minimum of UK Security Clearance (SC)

About Us

Parico is an established technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world‑class solutions that transform the way that our clients use technology.

The Role

Parico is seeking a strategic and accomplished Operations Director to drive the company’s continued growth and success. As a key member of the Senior Leadership Team, this role is central to powering the operational engine of the business; ensuring efficiency, building high‑performing teams and executing strategic initiatives. Working closely with the CEO and senior leaders, you will align company‑wide operations and develop processes that keep Parico agile and responsive to customer and market needs.

What You’ll Be Doing

• Take ownership to successfully deliver strategic business initiatives from development through successful execution, under the guidance of the Board of Directors.
• Develop and improve current processes and optimise organisational procedures for efficiency and productivity across Parico.
• Lead and support high‑performing teams across the business, ensuring they can operate at pace and successfully deliver outcomes by overseeing and guiding both direct and indirect reports—through regular one‑on‑one meetings, clear objective setting, holiday and absence management, and team huddles—to foster effective communication and collaboration.
• Shape and influence teams and stakeholders to ensure that organisational priorities are realised, surfacing tensions and resolving conflicts when they occur.
• Serve as a subject‑matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications.
• Act as an informed advisor to the Chief Executive Officer, providing clear and rapid analysis of key issues and strategies across the business, including our customer landscape, and handling plans for emergent issues.
• Ensure join‑up across the Parico Senior Leadership Team and that wider inputs into the leadership team issues are well considered, joined up and timely.
• Run and participate in the weekly Senior Leadership Team meetings, curating a thoughtful agenda and delivering on cross‑cutting actions and outcomes decided on by the leadership team, leading on work streams as and when appropriate.
• Leverage your professional network to support the identification and pursuit of Defence, National Security and wider Public Sector opportunities for Parico.

Our Ideal Candidate

• Can digest a wide range of information at pace; handling both quantitative and qualitative evidence to provide situationally relevant and appropriately nuanced recommendations for senior stakeholders.
• Actively seeks to build and maintain trust and collaboration across relationships with a wide network of relevant people in the industry, our customers, and within Parico.
• Operates with a customer‑focused mindset, listening, understanding needs, and challenging customer thinking constructively, offering innovative and differentiated solutions that deliver added value.
• Effective at managing and leveraging relationships and priorities, with strong communication and interpersonal skills.
• Prospects under pressure and manages tight deadlines without compromising the quality of work.
• Understands the dynamics of a diverse team and knows how to collaborate effectively to achieve common goals.
• Adapts their approach to communicate clearly, credibly and positively when engaging different stakeholders.
• Maintains a positive, can‑do approach in difficult situations over a long period; delivers difficult messages constructively when required.

What’s In It For You

• A high‑performance company culture and leadership team that are there to help you progress your career quickly and thrive with endless opportunities.
• A weekly catered lunch in the office.
• 25 days of paid holiday (plus 8 bank holidays).
• 10 days at full pay for Armed Forces Reservist training.
• Private health insurance provided through AXA PPP and mental health support through our Employee Assistance Program.
• Salary Sacrifice Electric Vehicle car scheme with Octopus Energy.
• Discretionary company bonus.
• Flexible Life Insurance, with a minimum of 2 × salary and rewards, provided by YuLife.
• Flexible working hours to support life admin and ability to work from home.
• Enhanced private pension contributions, matched up to 5%.
• Family‑friendly policies in all stages of life.
• Relocation assistance where appropriate.

Job Details

• Seniority level: Director
• Employment type: Full‑time
• Job function: Information Technology
• Industries: Information Technology & Services, Defence and Space Manufacturing

If you are interested in this exciting opportunity and meet the requirements, please submit your application today. At Parico, we believe a diverse workforce is a successful workforce. We actively work to empower balanced teams which represent ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

We strive to create the best interview platform to suit everyone. If you have reasonable adjustment requests, please flag them with us prior to an interview so we can set you up for success and put you at ease.