Operations Director

Paul Mitchell Associates; East Midlands, Leicester; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading property management business seeks an Operations Director to drive daily operations and strategic initiatives. This role involves leading a cross-functional team and ensuring compliance while making a meaningful impact in supported housing. Competitive salary and opportunities for professional growth are offered.

Benefits

Performance bonus

Pension scheme

Professional development opportunities

Qualifications

• Senior-level experience in property management or housing operations.
• Deep understanding of the social or supported housing landscape.
• Proven ability to lead teams and drive change.

Responsibilities

• Lead day-to-day operations across lettings, maintenance, compliance, and tenancy management.
• Shape strategic decisions and influence growth.
• Manage a motivated cross-functional team.

Skills

Leadership

Stakeholder Engagement

Change Management

Operational Excellence

Compliance Knowledge

Job description

OPERATIONS DIRECTOR

Leicestershire

A£60,000 - A£70,000 + Bonus

Full-time, Permanent | Office Based

Lead the operations of a purpose-driven property business that's changing lives - one home at a time.

YOUR ROLE:

As Operations Director , you'll be the driving force behind the day-to-day success of this growing property management business. Reporting directly to the CEO, you'll take full ownership of operations across lettings, maintenance, compliance, and tenancy management, all while leading and developing a cross-functional team.

You'll be central to business strategy, playing a pivotal role in scaling services, strengthening partner relationships, and improving the lives of vulnerable tenants across a high-quality, specialist housing portfolio.

WHY YOU'LL LOVE IT HERE:

High-impact leadership - play a key role in a values-led business making a difference in the supported housing sector.
A seat at the top table - shape strategic decisions, lead business planning, and influence growth.
Lead and inspire - manage a motivated cross-functional team across housing, maintenance, and compliance.
Room to grow - enjoy opportunities for professional development and project ownership.
Purpose and reward - competitive salary of A£60-70k, plus performance bonus and pension scheme.
Meaningful mission - help ensure safe, supported housing for vulnerable individuals who need it most.

WHAT WE'RE LOOKING FOR:

We're looking for a strategic, hands-on leader with:
Aœ” Senior-level experience in property management or housing operations
Aœ” Deep understanding of the social or supported housing landscape
Aœ” Proven ability to lead teams , drive change, and improve performance
Aœ” Strong knowledge of compliance frameworks and housing legislation
Aœ” Excellent stakeholder engagement and contract management skills
Aœ” Commercial acumen and a passion for operational excellence

Experience working with vulnerable tenant groups and familiarity with public sector housing contracts will be highly valued.

If you're ready to lead with impact and drive real change...

Apply NOW.