Operations Development Manager - 3PL Management

ENGINEERINGUK; Welwyn Garden City; Hybrid; GBP 40,000 - 80,000; Full time

Job description

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Operations Development Manager - 3PL Management

Sector: Operations and Facilities Management
Role: Manager
Contract Type: Permanent
Hours: Full Time

About the role
This role is focused on the overall development of our Marketplace operations for 3PL management. As an Operations Development Manager, you will translate strategy into action, executing plans brilliantly and working collaboratively and cross-functionally with multiple stakeholders. You will typically lead multiple projects, people, and/or be a subject matter expert. You set the standard and foster a culture of excellence.

You will be responsible for:

1. Defining project and scope clearly from the beginning, keeping it on track and in scope.
2. Using Tesco project management principles: customer management, project setup/organisation, budget control with cost savings, and team communication/motivation.
3. Allocating resources, engaging, and motivating subject matter experts.
4. Designing a clear implementation programme, collaborating with people and communications teams.
5. Managing risks and issues, leading a clear governance programme.
6. Managing interdependencies and conflicts, working with others for project objectives and the good of customers, colleagues, and the planet.
7. Understanding technology's key role in Tesco's future, ensuring digital is part of key decisions.
8. Being flexible, managing various projects and programmes across different areas, improving customer shopping experience or simplifying operations with new initiatives.
9. Owning processes and systems, ensuring they are effective and efficient, spotting issues and finding simple solutions.
10. Monitoring progress, updating team members and business leaders on results.
11. Operating using various project delivery methods for the best outcomes.
12. Closing projects, completing post-implementation reviews, sharing lessons learned, ensuring continuous improvements.
13. Inspiring, engaging, and leading others to achieve great results, making customers and colleagues feel valued.
14. Sharing knowledge and passion, making Tesco a great place to work and shop.

You will need:
The ideal candidate will possess comprehensive end-to-end project management skills, including navigating a complex network of collaborators. They should hold a qualification in Project Management or Continuous Improvement, such as Six Sigma or APM. Proficiency in budget management and commercial savvy is essential. The candidate must demonstrate an inquisitive outlook and a growth mindset, with a proven track record of effective joint business planning. They will be responsible for delivering cross-functional initiatives from concept through to trial and rollout. Experience in customer management, including at executive levels, is required, along with the ability to develop networks beyond their immediate function. The role involves strategy formulation, business development, and corporate development, as well as experience in sizing business opportunities and crafting business cases. Additionally, the candidate should have experience in supply chain management, logistics or couriers, contract negotiation, and setting service level agreements.

Does this sound like a role you could do? If so, we would love to hear from you!

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What's in it for you?
We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work.

1. Annual bonus scheme of up to 20% of base salary
2. Holiday starting at 25 days plus a personal day (plus Bank holidays)
3. Private medical insurance
4. 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay; we also offer 6 weeks fully paid paternity leave
5. Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About Us
You might know us as a supermarket, technology company, or even for our award-winning mobile network. Truth is, we're all of those things and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues, and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, please click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.