Operations Data & Digital Specialist - 12 Months FTC

Norgine; Hengoed; On-site; GBP 42,000 - 66,000; Full time

Job summary

Norgine is seeking an Operations Data & Digital Specialist to turn operational data into actionable insight and drive digital, automation and AI-enabled solutions within a regulated manufacturing environment. This 12-month fixed-term role focuses on improving decision-making, efficiency and continuous improvement through data-driven initiatives.

You will develop data models, dashboards and reporting frameworks, while ensuring data governance and regulatory alignment across Technical Operations.

Qualifications

• Experience applying data, reporting, process improvement and digital technologies in a regulated manufacturing, pharmaceutical, life sciences or operational environment.
• Strong business intelligence, data analysis and performance-improvement capabilities.
• Knowledge of data-management techniques, requirements analysis and business process modelling.
• Ability to turn information into clear, practical solutions and deliver commitments.

Responsibilities

• Develop data models, dashboards, visualisations, reporting frameworks and KPIs for operational oversight.
• Establish data-governance practices to ensure accuracy, consistency, integrity and compliance.
• Identify and implement automation, analytics and AI-enabled solutions to improve processes.
• Support Smart Factory, Digital Shadow and Digital Twin initiatives with integrated datasets.
• Gather business requirements via interviews, document reviews and workflow analysis.
• Support feasibility studies and recommend technical developments.
• Deliver digital project workstreams and maintain documentation.
• Work with GMP requirements, regulatory expectations and Pharmaceutical Quality System.

Skills

Data analytics

BI reporting

Data governance

Automation & AI

Regulated environment

Communication

Education

Bachelor’s degree or equivalent

Job description

Want a 3D Career? Join Norgine.

At Norgine, our colleagues Dare to be different and explore new ideas, Drive to achieve meaningful results, and Develop themselves and their community. We call this a 3D career, offering the opportunity to grow, contribute and make a difference within a supportive healthcare organisation.

We have an exciting opportunity for an Operations Data & Digital Specialist to support our digital transformation agenda across Technical Operations.

The Role

In this role, you will turn operational data into actionable insight and help develop digital, automation and AI-enabled solutions. Your work will strengthen decision-making, efficiency and continuous improvement within a regulated manufacturing environment.

This is a 12 Months Fixed Term Contract role.

Key Responsibilities

• Develop data models, dashboards, visualisations, reporting frameworks and KPIs that support operational oversight and evidence-based decisions.
• Establish effective data-governance practices, supporting data accuracy, consistency, integrity, accessibility and compliance.
• Identify and implement automation, analytics and AI-enabled solutions that improve processes, data quality and operational performance.
• Support Smart Factory, Digital Shadow and Digital Twin initiatives through integrated datasets, process models and digital manufacturing solutions.
• Gather and document business requirements using interviews, document review and workflow analysis.
• Support feasibility studies and recommend appropriate technical developments.
• Deliver defined digital project workstreams and maintain clear technical and user documentation.
• Work in accordance with applicable GMP requirements, regulatory expectations, site procedures and the Pharmaceutical Quality System.

Skills and experience required

You will bring:

• Experience applying data, reporting, process improvement and digital technologies in a regulated manufacturing, pharmaceutical, life sciences or operational environment.
• Strong business intelligence, data analysis and performance-improvement capabilities.
• Practical knowledge of data-management techniques, business requirements analysis, gap analysis and business process modelling.
• The ability to manage complexity, make sound decisions and turn information into clear, practical solutions.
• A proactive, accountable approach, with the ability to plan, prioritise and deliver commitments.
• Effective communication and collaboration skills, with the ability to work across teams and explain requirements clearly.
• A bachelor’s degree or equivalent-level qualification.

How you’ll bring our values to life

• Drive: Take ownership, focus on the priorities that matter and deliver meaningful operational improvements.
• Dare: Challenge constructively, explore emerging technologies and find better ways to use data, automation and AI.
• Develop: Build trusted connections, share knowledge and help create an inclusive environment in which colleagues can grow.

These values are grounded in Norgine’s core competencies, including delivering results, taking action, collaborating, valuing different perspectives, cultivating innovation and communicating effectively.

Why join us?

At Norgine, you’ll be part of an inclusive environment where different perspectives are valued. You’ll have opportunities to develop your career while contributing to work that makes a meaningful impact on patients’ lives.

We welcome applications from all backgrounds. Benefits vary by location, and further information can be provided by the Norgine Talent Acquisition representative.

This advert summarises the key responsibilities of the role and is not exhaustive. Norgine may adjust responsibilities to meet business and organisational needs.

AI transparency statement

To help create clear and engaging job adverts, Norgine may use AI-assisted drafting based on an approved job description. Every advert is reviewed and approved by the recruitment team before publication.

Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information.

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