Operations Customer Feedback Coordinator - 18 month FTC

JR United Kingdom; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading operations company in South East England is seeking an Operations Customer Feedback Coordinator for an 18-month FTC. The role involves managing customer complaints and feedback to enhance operational efficiency. Successful candidates will collaborate with Supervisors to ensure adherence to compliance standards. This position offers an opportunity to make a significant impact within the organization.

Responsibilities

• Coordinate customer complaints and feedback for efficient management.
• Collaborate with Supervisors and colleagues to ensure operational delivery.
• Ensure adherence to Housing Ombudsman standards and policies.

Job description

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Operations Customer Feedback Coordinator - 18 month FTC, South East England

Location:

South East England, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

14.08.2025

Expiry Date:

28.09.2025

Job Description:

We are looking for an Operations Customer Feedback Coordinator for an up to 18-month FTC to coordinate customer complaints and feedback to ensure efficient, compliant, and customer-focused management within Operations. You will collaborate with Operation Supervisors and colleagues throughout CHP to coordinate operational delivery and customer engagement, ensuring adherence to the Housing Ombudsman standards and policies.