Operations Customer Assistant — Stock & Deliveries

Marks and Spencer; Lancashire; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer in Lancashire is hiring a Customer Assistant in Operations to act as the backstage powerhouse of our stores. This role handles stock, deliveries, and the essential behind-the-scenes work that keeps shelves full, clean, and ready for customers.

The role requires pace, accuracy, and the ability to work across store functions. You’ll use digital tools to track deliveries and stock, adapt to early deliveries and shifting stock, and support colleagues to keep the shop running smoothly.

Responsibilities

• Stock management, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers.
• Be fast, focused and proactive, always one step ahead to keep products moving with urgency and accuracy.
• Flex across the wider store and support colleagues across functions to meet pace and demands of retail.
• Use digital tools confidently to track deliveries and manage stock.

Job description

Marks & Spencer in Lancashire is hiring a Customer Assistant in Operations to act as the backstage powerhouse of our stores. This role handles stock, deliveries, and the essential behind-the-scenes work that keeps shelves full, clean, and ready for customers.

The role requires pace, accuracy, and the ability to work across store functions. You’ll use digital tools to track deliveries and stock, adapt to early deliveries and shifting stock, and support colleagues to keep the shop running smoothly.