Operations Customer Assistant - Stock & Deliveries

Marks and Spencer; Hereford; On-site; GBP 20,000 - 24,000; Full time

Job summary

Marks and Spencer in the United Kingdom is seeking a Customer Assistant in Operations. You’ll be responsible for stock, deliveries, and the vital behind-the-scenes work that keeps our shop floor full, clean, and ready for customers to shop.

It’s a physically demanding, high‑pace role that rewards focus and speed. Flexibility is essential across the wider store, while you’ll confidently use digital tools to track deliveries and stock.

Qualifications

• Flexibility to work across the wider store.
• Ability to confidently use digital tools for stock and deliveries.
• Team-oriented mindset essential for coordinating with colleagues.

Responsibilities

• Stock, deliveries and all behind‑the‑scenes work to keep the shop floor full, clean and ready for customers.
• Maintain availability and speed of product flow across shifts with accuracy.
• Support across functions and store teams to adapt to early mornings and busy periods.

Skills

Flexibility

Digital tools

Team player

Retail ops

Job description

Marks and Spencer in the United Kingdom is seeking a Customer Assistant in Operations. You’ll be responsible for stock, deliveries, and the vital behind-the-scenes work that keeps our shop floor full, clean, and ready for customers to shop.

It’s a physically demanding, high‑pace role that rewards focus and speed. Flexibility is essential across the wider store, while you’ll confidently use digital tools to track deliveries and stock.