Operations Customer Assistant - Early Morning Stock

MS; Reading; On-site; GBP 12,000 - 18,000; Part time

Job summary

M&S is looking for a Customer Assistant in Operations to support our stores with the backstage processes that keep shelves stocked and the shop floor ready for customers. The role involves early mornings and a busy, high‑tempo environment, requiring energy and focus to move stock efficiently.

You will handle deliveries, assist with stock checks and maintain store standards across the wider team. Flexibility and a positive, team‑oriented approach are essential to succeed in this role.

Responsibilities

• Stock, deliveries and the vital behind-the-scenes work that keeps the shop floor full, clean and ready for customers.
• Keep products moving with urgency and accuracy to prevent delays.
• Work across the wider store when needed, adapting to the pace and demands of retail.
• Use digital tools to track deliveries and manage stock efficiently.

Job description

M&S is looking for a Customer Assistant in Operations to support our stores with the backstage processes that keep shelves stocked and the shop floor ready for customers. The role involves early mornings and a busy, high‑tempo environment, requiring energy and focus to move stock efficiently.

You will handle deliveries, assist with stock checks and maintain store standards across the wider team. Flexibility and a positive, team‑oriented approach are essential to succeed in this role.