Operations Coordinator (Removals)

Shift; Prospect Village; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading removals company based in Cannock is seeking an Operations Coordinator to support office operations. This full-time role includes overseeing customer bookings, data entry, and general administrative tasks. The ideal candidate will have strong organisational and communication skills, with proficiency in office software. Join this professional team to contribute to excellent service delivery in the removals industry.

Qualifications

• Solid proficiency with office software and digital tools.
• Strong organisational skills, with the ability to manage multiple tasks simultaneously.
• Previous experience in an administrative role is preferred, though not essential.
• Excellent written and verbal communication skills for effective interaction with colleagues and clients.
• High attention to detail to ensure accuracy and quality in all tasks performed.

Responsibilities

• Oversee the end-to-end customer booking process, ensuring customer satisfaction.
• Accurately perform data entry tasks and maintain comprehensive records.
• Professionally manage incoming phone calls.
• Assist in scheduling removals and installations.
• Provide general administrative support as required.

Skills

Strong organisational skills

Proficiency with office software

Excellent communication skills

Attention to detail

Job description

Operations Coordinator (Removals)

Cannock

Full Time - 40 hours per week

5 days out of 7 per week

Hours between 8am and 6pm

£12.21 per hour

About us

Bespoke Moving Solutions, located in Cannock, is a leading removals company specialising in professional home, office, and commercial moves. We are known for delivering efficient, stress-free services to our clients, backed by our dedicated and experienced team.

Join us and become part of a professional, customer-focused team with a strong reputation for reliability and excellence in the removals industry.

Overview of the role as an Operations Coordinator (Removals):

We are looking for a reliable and detail-oriented Removals coordinator to join our team. In this role, you will be responsible for supporting the smooth operation of our office by providing essential administrative assistance. The ideal candidate will possess strong organisational skills, proficiency in various software applications, and effective communication abilities.

Responsibilities as an Operations Coordinator (Removals):

• Oversee the end-to-end customer booking process, ensuring customer satisfaction and optimising profitability.
• Accurately perform data entry tasks and maintain comprehensive and up-to-date records on in house and external platforms.
• Professionally manage incoming phone calls, demonstrating courteous and effective communication skills.
• Assist in scheduling removals and installations, coordinating team calendars efficiently.
• Provide general administrative support, including filing, photocopying, and document scanning, as required.

Experience needed to be successful in the role as Operations Coordinator (Removals):

• Solid proficiency with office software and digital tools.
• Strong organisational skills, with the ability to manage multiple tasks simultaneously.
• Previous experience in an administrative role is preferred, though not essential.
• Excellent written and verbal communication skills for effective interaction with colleagues and clients.
• High attention to detail to ensure accuracy and quality in all tasks performed.