Operations Coordinator - Far Logistics (Nottingham) Ltd

Cardinal Global Logistics; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and employee-owned logistics firm that values partnership and innovation. As an Operations Coordinator, you will play a vital role in managing shipments and ensuring exceptional customer service. This position offers a chance to thrive in a fast-paced environment, where your organisational skills and proactive problem-solving will shine. With a commitment to employee empowerment and a supportive culture, this is an opportunity to grow and make a significant impact in a leading logistics organisation. Don't miss your chance to be part of a team that values your contributions and fosters long-term success.

Qualifications

• Experience in logistics or freight forwarding is preferred.
• Strong communication and organisational skills are essential.

Responsibilities

• Coordinate shipments and ensure timely delivery.
• Serve as the main point of contact for clients regarding shipments.

Skills

Communication Skills

Organisational Skills

Problem Solving

Customer Service

Time Management

Attention to Detail

Self-Motivation

Team Collaboration

Education

High School Diploma

Relevant Experience in Logistics

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

At The Cardinal Partnership, we're not just a company; we're a partnership in both name and nature. As the world's largest employee-owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success.

People have always been at the heart of what we do and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry-leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers.

Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you'll enjoy a competitive salary and enhanced benefits.

We are currently recruiting for a Operations Coordinator to join a progressive and ambitious freight forwarding team. FAR Logistics is recognised as being one of the largest and fastest growing businesses in our space and is part of a multi award winning organisation.

The Operations Coordinator will be able to work confidently under pressure and have good decision-making skills in a fast-paced, dynamic freight transport environment. They shall also require excellent communication skills and prove they are well organised and have the ability to multitask.

What we are looking for is an enthusiastic, hardworking and motivated individual that will be involved in proactively managing shipments from start to finish, provide exceptional customer service and coordinate with team members to ensure smooth operations.

Key responsibilities include, but not limited to:

• Coordination of shipments – organise and management the movements of goods primarily by Road. Monitor shipment status and ensure timely delivery.
• Customer Service – Serve as the main point of contact for clients regarding their shipments. Resolve issues or delays and provide updates proactively.
• Documentation and compliance – prepare and check shipping documentation to ensure shipments run smoothly without delay.
• Internal Communication – liaise with internal departments (sales, finance, operations) and communicate clearly with transport providers, warehouses and suppliers.
• Data entry and system management – Input data into logistics systems accurately.
• Problem Solving – quickly respond and resolve operational issues such as customs holds, missed pickups and delays. Communicate alterative solutions to customers and team members.
• Process Improvement – Look for ways to improve efficiency in daily operations. Support the implement of new processes and technologies.
• Experience of European road freight operations preferable, but not essential, as willing to work with someone keen and eager to learn.
• Strong Organisational skills – manage multiple shipments and deadlines simultaneously. Prioritise tasks effectively in a fast-paced environment.
• Attention to detail – Accuracy in processing order and docs (invoices and customs forms) spot errors quickly.
• Time management – meet tight deadlines and adapt to changing priorities, keep operations running smoothly under time constraints.
• Display strong communication skills written and verbal.
• Self-motivation, commitment, and a hunger to learn and thrive in a new environment.
• Customer focused and commercially aware. Friendly and professional manner with clients
• Good working knowledge of Microsoft applications (Word, Excel, email, TEAMS etc.)
• Team collaboration – work well with colleagues across departments. Support a team-first environment.
• Demonstrate and generate enthusiasm.
• Identify problems early and respond in an effective and timely manner.
• Positive pro-active approach to all aspects of your role.
• Work effectively with positive conflict to generate new ideas and approaches.
• Take responsibility in difficult situations.

We hire individuals not just based on their experience and skills, but also on their character. Our team members are enthusiastic, passionate, and dedicated to finding solutions for our clients. We believe in fostering a fun and supportive work environment, but above all, we are committed to exceeding expectations.

At The Cardinal Partnership, every employee is empowered to reach and surpass their potential. We remain steadfast in creating enduring business relationships and achieving long-term, sustainable success.

If this opportunity aligns with your ambitions, don't wait! Apply today to become a part of our thriving team. Keep in mind that if we receive a high volume of applications, we may close the role early, so act promptly to avoid any disappointment.

Leestone RoadSharston Ind EstateSharstonManchesterM22 4RBUnited Kingdom