Operations Coordinator - Burgess Hill

Radii Partitioning Limited; Burgess Hill; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the Architectural Glass and Fire Division seeks an Operations Support role in Burgess Hill. The position involves managing supplier orders, coordinating logistics, and supporting warehouse operations. Ideal candidates will have strong organizational skills and relevant qualifications, with opportunities for development and training provided.

Qualifications

• Experience in administrative and customer service environment.
• Forklift licence preferred (training may be provided).
• Ability to operate warehouse machinery and adhere to Health and Safety procedures.

Responsibilities

• Provide operational and logistical support to the team.
• Manage supplier orders and track live orders.
• Ensure efficient warehouse organization and stock management.

Skills

Excellent communication skills

Organisational skills

Attention to detail

Self-motivated

Education

GCSE English and Maths or equivalent

Tools

Order processing systems

Job description

• To provide operational and logistical support to our Architectural Glass and Fire Division Team based in Burgess Hill.
• To ensure that all necessary plant to deliver glass materials is in place, that supplier orders are placed in a timely and efficient manner and that transfer of materials to UK sites is communicated effectively.
• To help manage and organise a dedicated warehouse space.

Main Duties and Responsibilities

• To ensure that supplier orders are processed in an efficient and timely manner and that all order processing timescales and cut off points are adhered to.
• To routinely monitor and track live orders to ensure that they are meeting appropriate timescales and identify potential issues at the earliest opportunity.
• To ensure suppliers are well informed of company requirements and project timescales.
• To liaise with project managers, internal sales team, accounts department and technical teams as appropriate.
• To develop and maintain tracking systems for project orders.
• To provide general warehouse support to the operations team. Organise and maintain warehouse space ensuring stock levels are kept up to date and maintaining excellent housekeeping.
• Distribution of fire glass materials, involving mechanical lifts and adhering to strict protocols.
• Booking of vehicles and organising carriage of materials to UK sites.
• Ensuring that all company-owned distribution plant is maintained, repaired and tracked to and from location.
• Ensure knowledge and awareness of your roles and responsibilities under the Company’s integrated management systems in relation to Health and Safety, Quality and Environmental.
• Ensure knowledge and understanding of the Company’s policies and procedures in relation to data protection legislation.

Person Specification

• Previous experience of working in an administrative and customer service environment.
• Excellent communication skills and an ability to develop and maintain good working relationships both internally and externally.
• Previous experience of working within a warehouse environment, ideally with a licence to operate a forklift (although training may be provided).
• Ability to operate warehouse machinery and to adhere to Health and Safety Procedures and Method Statements.
• The ability to build a good rapport with team members and suppliers.
• Proven track record of excellent organisational skills and an ability to prioritise tasks.
• Accuracy and attention to detail.
• Ability to balance multiple priorities and to work to strict deadlines.
• Self-motivated and able to use initiative.
• Computer literate with an ability to use order processing systems.
• Ability to demonstrate a commitment to own personal development within the role.

Qualifications

The following are preferred and/or required:

• Forklift Licence (although training may be provided).
• GCSE English and Maths (or equivalent).

Hours and Environment

Working 8.00am to 4.30pm, Monday to Thursday and 8.00am to 4.00pm on Friday, with a one-hour lunch break each day.

DI&SV Statement

Diversity drives innovation and accelerates businesses and enterprises towards their missions. As such, we are wholly committed to partnering with clients and candidates alike to foster a more inclusive, sustainable future for generations to come.

Radii Planet Group Ltd is committed to increasing diversity and maintaining a progressive and inclusive workplace, both for ourselves and for the organisations we support. It is important to us that we offer equal opportunities in the recruitment processes that we run. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.