Operations Coordinator - Birmingham (Part-Time - 4 Days)

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.

It's a skill that we've been perfecting since 1837, empowered by our daring vision and entrepreneurial spirit. Each generation of employees honors our past while dreaming of our future.

We are looking for thoughtful, curious, and optimistic talents who seek to deliver excellence and contribute to Tiffany & Co.'s continued legacy.

As members of the Operations Team, we celebrate and cherish our clients by ensuring they have the most seamless and personalized experiences. We uphold the highest standards of operational excellence, maintaining a neat & organized store and overseeing all retail & stock operations.

Key Responsibilities:

1. Thoughtful

• Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette.
• Achieve store operational excellence KPIs and support team compliance with Tiffany and LVMH procedures.
• Contribute to pristine store presentation and support the team with effective operational organization on all services to deliver an elevated experience (e.g., hospitality, personalization, service, catering, gifting, etc.).
• Be accountable for implementing effective operations, stock management, transfers, cycle counts, inventories, and support with payment processes and security (omnichannel, service, cash, etc.).
• Support store opening and closing procedures (key holders).
• Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference.

1. Curious

• Leverage knowledge and passion for the Tiffany & Co. brand to support Client Advisors, curate memorable experiences, and handle ad-hoc requests seamlessly.
• Connect with clients and teams by asking strategic questions and establishing lasting relationships.
• Display professionalism and exercise agility, adapting behavior and implementing feedback appropriately.

1. Optimistic

• Exercise resilience through challenging assignments and celebrate innovation when adopting new ways of working.
• Exhibit a positive, ambitious, and collaborative attitude, fostering an inclusive team culture of Joy.
• Propose effective improvements to Store Leadership when facing challenges or identifying opportunities, and support the rollout and adoption of new operational tools & systems.