Operations Coordinator

American Bureau of Shipping; Warrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global marine services organization is seeking an Operations Coordinator in Warrington, UK. This role involves managing daily office functions, preparing client quotations, and ensuring project scheduling. Ideal candidates have a high school diploma and at least two years of relevant experience, demonstrating strong interpersonal and organizational skills. Competitive compensation and a supportive work environment are offered.

Qualifications

• Minimum of two years of experience in a clerical or technical support position.
• Ability to maintain positive client contacts and motivate other staff.

Responsibilities

• Direct the day-to-day general office duties and administrative activity.
• Prepare quotations and coordinate project scheduling.
• Check reports and ensure timely communication with clients.

Skills

Human relations skills

Planning and scheduling

Customer responsiveness

Advanced office equipment skills

Office automation software skills

Clerical skills

Arithmetic skills

Prioritization skills

Education

High school diploma or equivalent

Job description

The Operations Coordinator is responsible for the day-to-day administration of the office. Also responsible for the day-to-day execution of the work within the assigned geographic area.

What You Will Do:

• Direct the day-to-day general office, duties, and administrative activity.
• Prepare quotations for clients (including ABS offices).
• Coordinate scheduling and staffing of projects.
• Check reports for sub-contractors to issue to clients and ensure inspection reports are received in time and forwarded to all concerned.
• Follow up with staff and clients to ensure that the work was completed on schedule and to the clients' satisfaction.
• Resolve work-related client issues, including scope of work, quality of work, and billing.
• Prepare monthly cash flow and monthly revenue margin.
• Other duties as assigned.
• Other duties as required.

What You Will Need:

Education and Experience

• Minimum of a high school diploma or equivalent.
• At least two (2) years of relative work experience in a clerical or technical support position or a combination of substantial experience and education.

Knowledge, Skills, and Abilities

• The human relations skills necessary to maintain positive client contacts and provide leadership and motivation, when required, to other staff members and peers.
• Ability to undertake short- and long-term planning to provide for efficient and effective scheduling of work assignments.
• Responsive to customer queries.
• Advanced skills in the use of modern office equipment.
• Advanced skills in office automation software (some of which may include spreadsheets, word processing, presentation, mail/calendar/scheduler programs). Ability to learn additional programs as required.
• Advanced level clerical skills and excellent arithmetic skills.
• Ability to prioritize and handle routine and non-routine business matters simultaneously without supervision.
• Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management Systems.
• Must hold a valid right to work status in the UK.

Reporting Relationships:

The role reports directly to a member of management and has no direct reports.

Working Conditions:

Work is primarily sedentary, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.