Operations Coordinator

BEST SELLER; Greater London; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

14:30 Friday finish

28 days holiday

Health care benefits

Fitness incentives

Company car (optional)

Discounts across 20 brands

Job summary

Bestseller is seeking an energetic Operations Coordinator (UK) for a 14-month maternity cover to support our Wholesale offices and ALIGNE, focusing on facilities, safety and equipment management.

You will act as a key contact across all offices, coordinating with providers, managing fleet, security and onboarding/offboarding, while driving efficiency and cost control. The role offers national and international travel within a family-owned business.

Qualifications

• We hire for attitude and train for skill, seeking high energy and a proactive mindset.
• Strong people skills and communication abilities are essential.
• Demonstrated ability to manage office operations and facilities.
• Experience coordinating across multiple offices and teams is a plus.

Responsibilities

• Facilities & Maintenance: maintain offices to high standards and coordinate providers.
• Technology, Connectivity & Equipment Management: oversee office tech and onboarding/offboarding assets.
• Company Fleet Management: manage car fleet, fuel cards, compliance and support.
• Security: ensure buildings are secure with documented processes.
• Health & Safety: partner with providers, oversee audits, drills and risk assessments; First Aid qualified.
• Contractor & Supplier Management: negotiate contracts and nurture supplier relationships.
• Utilities Management: monitor usage and costs, coordinate meters and visits.
• Events: ensure H&S compliance at events.
• Office FWD Programme: align facilities with targets for efficiency and cost control.
• Project Management: lead office relocations, refurbishments and expansions.
• Process Optimisation & Collaboration: improve facilities processes and support cross-functional teams.

Skills

People skills

Proactive mindset

Organisational skills

Communication skills

Collaborative

Job description

BESTSELLER | Operations Coordinator (UK) - maternity cover

Do you want to create a great experience at work for every colleague? Do you enjoy being hands‑on, solving problems, and supporting people across a fast‑paced business?

This is a great 14-month maternity cover opportunity to join a family‑owned business that truly puts our people first. The role start date is: 6th October 2026.

We're looking for an Operations Coordinator to support colleagues across our Wholesale offices and warehouse (BESTSELLER Wholesale and ALIGNE), acting as a key point of contact across all offices, with a focus on health & safety and facility management.

Your Responsibilities

Facilities & Maintenance

• Ensure all offices are maintained to exceptional standards, proactively resolving maintenance issues.
• Act as the primary point of contact for all facilities providers and contractors.
• Coordinate and attend all scheduled maintenance visits and appointments in person.

Technology, Connectivity & Equipment Management

• Oversee all office technology and connectivity, ensuring contracts are current and aligned with global standards.
• Maintain all company equipment (including monitors, TVs, laptops and mobile phones etc), ensuring items are fully operational and servicing is arranged when required.
• Manage onboarding and offboarding processes, including ordering, configuring and recovering equipment for new joiners and leavers.

Company Fleet Management

• Manage the company car fleet, including carpool processes, fuel cards, compliance requirements and colleague support & training.

Security

• Ensure all buildings are secure, with robust processes and documentation in place.
• Manage and train key holders, ensuring clarity of responsibilities and compliance.

Health & Safety

• Partner with external providers (Business Safe, Peninsula) to maintain safe and compliant environments across all UK sites and Aligne offices.
• Oversee Mobaro reporting (weekly/monthly), H&S audits and visits, fire drills, annual policy & risk assessment reviews and new starter training.
• First Aid Qualified.

Contractor & Supplier Management

• Negotiate and manage contracts in partnership with the Logistics & Operations Manager across housekeeping, landlords, maintenance, IT, health & safety, utilities, mobile phones and fleet.
• Build strong supplier relationships while ensuring high performance standards and competitive pricing.

Utilities Management

• Manage utility providers, monitor usage and costs, submit meter readings and coordinate site visits as required.

Events

• Ensure Health & Safety compliance at all events.

Office FWD Programme

• Ensure office facilities, utilities, and company cars are regularly reviewed and aligned with Office FWD targets, driving operational efficiency and cost control.

Project Management

• Act as facilities lead for office relocations, refurbishments and expansions.

Process Optimisation & Collaboration

• Manage the localised movement of samples between warehouse, showrooms and partners ensuring cost efficiencies.
• Manage in collaboration with the BCE team the London Stockroom.
• Continuously review and improve facilities processes to enhance efficiency and cost effectiveness.
• Collaborate cross‑functionally to deliver a seamless BESTSELLER workplace experience.

YOUR BENEFITS

• You will become part of an ambitious BESTSELLER family culture where new ideas are welcome and are quickly turned into action.
• You get responsibility and the opportunity to develop yourself and your area from day one.
• You get the chance to travel regularly nationally and internationally to visit customers and attend collection meetings.
• We believe in flexibility and autonomy in your daily routine and working location.
• Not to mention; heavily discounted samples, discount across our 20 different brands, optional company car, 14:30 Friday finish, 28 days holiday, health care benefits, fitness incentives and more...

YOUR PROFILE

We hire for attitude and train for skill. We are looking for high energy and a proactive mindset to create a real impact on the BESTSELLER office. In addition to this, we are looking for someone who has:

• Strong people skills.
• Pro‑active, entrepreneurial spirit with strong organisational skills.
• Experience managing an office enviornment (managing a fashion showroom is a plus)
• Strong communication and collaboration skills.
• Solution‑focused, approachable and empathetic

ABOUT BESTSELLER

At BESTSELLER, we are more than 20,000 people in 38 different countries working for over 20 fashion brands such as JACK & JONES, SELECTED, VERO MODA, ONLY, PIECES, VILA, OBJECT, MAMALICIOUS, NAME IT, NOISY MAY and Y.A.S. We are a family‑owned company with a strong foundation and values to build on, empowering us to pursue the ideas we believe in to take BESTSELLER forward. We are committed to diversity and provide equal opportunities for everyone, irrespective of sex, race, ethnicity, religion or belief, disability, age, sexual orientation or gender identity. We strive to create an empowering environment where people can thrive and develop. For more information, visit www.bestseller.com.

You will become part of the BESTSELLER family, a culture where new ideas are welcomed, and all voices are heard. We believe in entrepreneurship; this means you have the freedom to do this in the way which works for you. You get responsibility and the opportunity to develop yourself and your area from day one. We believe in flexibility and autonomy in your daily routine and working location.

At BESTSELLER, we own it. Every chance. Every challenge. Every choice. We're the global fashion company that's fast paced and family run. We're the business that’s built some of the strongest brands in the industry. By empowering every individual to own their journey, we've found the courage to keep getting better. To act more sustainably. To foster diversity and provide equal opportunities. To compete more confidently. To keep challenging the status quo. Time and time again. We are BESTSELLER - and together, we own it.