Operations Coordinator

Lorien; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment consultancy in London is seeking an Operations Coordinator for a 6-month fixed term contract. The role involves coordinating candidate management processes, supporting recruitment activities, and ensuring effective communication with all stakeholders. Ideal candidates will have strong IT skills and excel in fast-paced environments. Competitive salary and benefits offered.

Benefits

Competitive salary package

25 days annual leave plus public holidays

Company pension

Supported learning and development

Qualifications

• Excellent written and verbal communication skills required for a client-facing environment.
• Ability to work accurately, quickly under pressure while within SLA / KPIs.
• Strong understanding of IT systems and previous use of an applicant tracking system is advantageous.

Responsibilities

• Ensure all candidates are managed via the recruitment system.
• Support the management of the end-to-end recruitment process.
• Coordinate the interview and assessment process including effective communication.
• Respond and resolve all queries raised by candidates and clients.

Skills

Excellent written and verbal communication skills

Ability to work accurately and quickly under pressure

Strong understanding of IT systems

Ability to work independently and in a team

Tools

Microsoft Office

Applicant Tracking System

Job description

Operations Coordinator

6 month Fixed Term Contract

London, Hybrid

The Operations Coordinator will play a key role in supporting the business partnering team by ensuring smooth coordination and effective system management. This role will also be responsible for delivering candidate experience activities, helping to ensure the MSP/RPO account operates efficiently, and service user experience is consistently optimised.

Key Responsibilities:

• Ensure all candidates are being managed via the recruitment system and that the candidate's journey is recorded on the database, always ensuring accuracy
• Support the business partnering team in the management of the end to-end recruitment process, ensuring Lorien and client policies are followed
• Coordinate the interview and assessment process including effective communication to all parties
• Co-ordinate and produce all documentation for interviews and assessments as required
• Coordinate the feedback process with candidates and hiring managers as required
• Work with the business partnering team to build effective relationships with all client stakeholders
• Support the onboarding and vetting processes as required to ensure effective candidate management
• Respond and where possible resolve all queries raised by candidates and clients

Experience Required:

• Excellent written and verbal communication skills required for a client facing environment
• Ability to work accurately, quickly under pressure while within SLA / KPIs
• Ability to work with all client groups, in a demanding and fast paced environment
• Will need to work independently and with a team, tailor communication styles and work patterns to meet an ever-changing environment
• Strong understanding of IT systems, Microsoft office, Word, Excel, Outlook. Previous use of an applicant tracking system advantageous
• Act commercially and in the interest of Lorien Resourcing at all times

What Can We Offer You?

• A competitive salary package
• 25 days annual leave plus public holidays, and your birthday off
• Company pension
• An environment where your learning and development is supported through a range of various learning tools and courses

Lorien is an established award-winning digital, transformation and technology global recruitment consultancy. We specialise in bringing expert talent solutions across the full digital spectrum by tapping into our extensive network of specialists. From AI, Software Engineering, Cloud, DevOps, Cyber Security to Data Science, Networking & Infrastructure as well as Digital Marketing, we combine deep tech sector expertise with large-scale talent solutions, giving our clients the confidence and the agility to compete in the digital age.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.