Operations Coordinator

JR United Kingdom; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the luxury design sector is seeking an Operations Coordinator for their London showroom. The role involves managing sample logistics, coordinating inventory, and ensuring high-quality service across teams. Ideal candidates should have at least one year of experience in operations or administrative roles, with a strong commitment to customer satisfaction and excellent organizational skills.

Qualifications

• Minimum 1 year of experience in an administrative or operations role.
• Proficient in inventory management systems and office software.

Responsibilities

• Manage the sample library and stock logistics for the London showroom.
• Coordinate with logistics teams globally to ensure inventory accuracy.
• Communicate with internal teams and clients to fulfil sample requests.

Skills

Customer-first mindset

Problem-solving

Organisational abilities

Time-management

Team collaboration

Education

Minimum 1 year of experience in an administrative or operations role

Tools

Inventory Management Systems

Excel

Google Workspace

Airtable

Job description

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Operations Coordinator, london (city of london)

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Client:

HF Global

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

About the Company

The Operations Coordinator is responsible for the seamless operation of our London showroom’s sample and stock logistics. This role is pivotal in ensuring our inventory is accurate, our shipments flow smoothly, and our stakeholders—both internal and external—receive timely, efficient support. You’ll work at the heart of our operations, balancing structure with adaptability in a fast-paced, design-led environment.

About the Role

The Operations Coordinator is responsible for the seamless operation of our London showroom’s sample and stock logistics.

Responsibilities

• Sample Library Management:
• Maintain and organise our extensive sample library and stock room to ensure a clean, accessible, and efficient workspace.
• Accurately manage inventory using our Inventory Management System (IMS), tracking sample location, condition, and movements.
• Collaborate with logistics teams across global showrooms (Paris, Los Angeles, New York) to ensure consistency and accuracy in stock records.
• Admin & Logistics Coordination:
• Manage the receiving and preparation of stock orders at our London showroom.
• Liaise with international shippers and suppliers to ensure timely and secure deliveries.
• Monitor and follow up on all incoming and outgoing shipments, ensuring timely and traceable deliveries.
• Serve as the primary contact for courier services, handling booking, tracking, and troubleshooting any delivery issues with professionalism.
• Sample Documentation:
• Photograph, label, and document all samples for easy identification and accurate records.
• Ensure compliance with customs and shipping documentation requirements.
• Stakeholder Communication:
• Communicate daily with internal teams, clients, and designers to fulfil sample requests promptly and accurately.
• Provide regular updates on sample availability, shipments, and delivery timelines.

Qualifications

• Minimum 1 year of experience in an administrative or operations role, ideally within the luxury, design, or fashion sectors.
• Proficient in inventory management systems and basic office software (Excel, Google Workspace, etc.), Airtable is a plus.

Required Skills

• Customer-first mindset with a commitment to delivering high-quality service.
• Strategic and forward-thinking with the ability to anticipate operational needs.
• Strong problem-solving skills and adaptability in a fast-paced environment.
• Team player who thrives on cross-functional collaboration.
• Excellent organisational and time-management abilities.
• Fluent in English, French is a plus.

Starting Date: ASAP

Location: London (Marylebone), United Kingdom