Operations Controller

Culina Group; Milton Keynes, Lutterworth; On-site; GBP 31,000; Full time

Job summary

An established industry player in logistics is seeking an Operations Controller for their Lutterworth site. This full-time permanent role offers a unique opportunity to contribute to the efficient running of warehouse operations. You will manage schedules, ensure accurate paperwork, and serve as the first point of contact for drivers. The company promotes a culture of diversity and employee development, providing various benefits such as an annual leave package, pension scheme, and wellness support. If you're ready to take on a challenging role in a supportive environment, this is the perfect opportunity for you.

Benefits

20 days annual leave plus bank holidays

4% pension contributions

Life Assurance

Employee Assistance Programme

Eye Care Vouchers

Employee of the Month/Year awards

Retailer discounts

Qualifications

• Proven experience in a similar fast-paced role.
• Ability to prioritize tasks based on schedules and resources.
• Strong communication skills with a courteous and professional attitude.

Responsibilities

• Manage outbound schedule to meet collection and delivery times.
• Issue instructions to staff for smooth operations.
• Communicate issues to Shift Managers promptly.

Skills

Teamwork

Time Management

Problem Solving

Communication

Attention to Detail

Education

Experience in a fast-paced role

Tools

Word

Excel

Outlook

Autostore

RF equipment

Job description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer-centric service focus is delivered through a site-level empowered culture.

At Culina, we have a winning culture. We believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

Our Lutterworth site has an exciting opportunity for an Operations Controller to join their team on a full-time permanent basis.

Salary: £31,000 per annum.

Working hours: 4 on 4 off, 6pm-6am.

As the Operations Controller, you will contribute to the success of the site by supporting the day-to-day running of the warehouse, ensuring that all schedules for inbound receipts and outbound loads are managed efficiently.

Responsibilities of the Operations Controller include:

• Managing the outbound schedule to meet collection and delivery times.
• Issuing instructions to staff to maintain smooth inbound and outbound operations.
• Controlling outbound paperwork for accuracy.
• Being the first point of contact for drivers arriving on site.
• Communicating issues to Shift Managers promptly to minimise disruptions.
• Participating as an active team member, offering suggestions to improve efficiency, customer satisfaction, and quality.
• Maintaining good communication with transport providers to prevent late collections and delivery failures.
• Producing detailed handovers for the next shift, highlighting potential issues and current status.

Qualifications

• Proven experience in a similar fast-paced role.
• Ability to prioritise tasks based on schedules and resources.
• Proficiency in Word, Excel, and Outlook, with high attention to detail.
• Team player capable of working independently.
• Knowledge of on-site systems, including Autostore and RF equipment.
• Strong communication skills with a courteous and professional attitude.
• Excellent time management and problem-solving skills.

Additional Information

We are committed to making Great Bear a great place to work. We promote diversity and employee development, recognizing success and encouraging growth within logistics.

Our learning and development programmes are available to all employees to help shape your future.

Our benefits include:

• Annual Leave: 20 days plus bank holidays.
• Pension scheme: 4% employee and 4% employer contributions.
• Life Assurance: 2x your annual salary.
• Wellness: Confidential support via our Employee Assistance Programme, available 24/7.
• Eye Care Vouchers: Savings on eye tests and glasses.
• Recognition: Employee of the Month/Year, awards, and long service recognition.
• Discounts: Over 50 retailer discounts through our benefit platform.

If you meet the requirements and are seeking your next career opportunity, please apply now and join our #WinningTeam!