Operations Contract Support Supervisor

TN United Kingdom; Greater London; On-site; GBP 35,000; Full time

Job summary

An established industry player is seeking a dynamic Operations Contract Support Supervisor to lead a team in Upminster. This exciting role offers the opportunity to work closely with senior management and contribute to ambitious growth plans. You will be responsible for coaching and mentoring team members, managing workloads, and ensuring stakeholder satisfaction. With a supportive environment that values professional development, this position comes with attractive benefits including a competitive salary, generous leave, and various schemes to enhance your work-life balance. If you are ready to take the next step in your career, this is the opportunity for you.

Benefits

25 days annual leave + Bank Holidays

Generous contributory pension scheme

Life Assurance

Free eye test and contribution towards glasses

Learning & Development opportunities

Funded Training Sponsorship Scheme

Salary Sacrifice Electronic Vehicle Scheme

Cycle to Work Scheme

Health Cash Plan

Discounts on B&Q / Trade Point

Qualifications

• Strong people management skills with experience in performance management.
• Exceptional communication skills, adaptable to different styles and levels.

Responsibilities

• Lead a small team of coordinators and manage workload effectively.
• Coach and mentor new starters while overseeing team requirements.

Skills

People Management

Performance Management

Exceptional Communication Skills

Adaptability

Self-Motivation

Education

Experience in Team Supervision

Knowledge of Commercial Processes

Tools

Excel

PowerPoint

Job description

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Operations Contract Support Supervisor, Upminster

Client:

Arcus FM

Location:

Upminster

Job Category:

Other

EU work permit required:

Yes

Job Reference:

75479e81dae7

Job Views:

3

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Overview: Do you have experience in managing a team? Do you want to be visible at Director level? Do you want to work for a company with ambitious growth plans? If so, read on to find out more… We have a rare opportunity for an experienced Team Supervisor to join us on a permanent basis. This role can be based in our Upminster or Redditch office.

Responsibilities:

1. Lead a small team of coordinators.
2. Coach and mentor new starters and guide the current team on new processes/systems due to contract changes.
3. Create and amend process documents and deliver training to the team.
4. Manage workload and priorities effectively while handling stakeholder expectations.
5. Oversee team requirements including shift rotas, holiday management, and performance management.
6. Act as the point of contact for escalations, investigating and resolving issues to ensure stakeholder and team satisfaction.

Qualifications:

1. Strong people management skills with experience in performance management.
2. Confident and self-motivated with a ‘can-do’ attitude.
3. Exceptional communication skills, adaptable to different styles and levels.
4. Experience working within a similar multi-site business as a Team Supervisor.
5. Knowledge of team management and understanding of commercial or estimation processes is desirable.
6. Excellent administration and IT skills; proficiency in Excel and PowerPoint is desirable.

When you join us, you’ll receive:

1. Salary: Up to £34,643 depending on experience, with up to a 4% bonus scheme, subject to achievement of targets.
2. 25 days annual leave + Bank Holidays.
3. Generous contributory pension scheme with matched contributions between 5% and 6%.
4. Life Assurance.
5. Free eye test and contribution towards glasses with Specsavers (T&Cs apply).
6. Learning & Development opportunities.
7. Funded Training Sponsorship Scheme.
8. Salary Sacrifice Electronic Vehicle Scheme.
9. Cycle to Work Scheme.
10. Health Cash Plan.
11. Up to 10% off B&Q / Trade Point.
12. 20% off Nuffield Fitness and Wellbeing Centres.

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.