Operations Co-ordinator - Far Logistics (Southampton) Ltd

Cardinal Global Logistics; Southampton; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

The Cardinal Partnership, the parent of Cardinal Global Logistics and Far Logistics, seeks an Operations Co-ordinator in Southampton to support import and export requirements. You will work under the Operations Manager to ensure procedures are followed, profitability and efficiency of the department.

Join a people-focused, employee-owned logistics group committed to long-term success, with opportunities to contribute ideas, improve processes and deliver exceptional service to 6000+ customers.

Qualifications

• Ability to develop rapport with clients, ensuring regular contact and support offered, quite often at multiple levels within their business.
• Integration with other Far Logistics Offices, both in the UK and Overseas.
• Monitor supplier performance, ensuring a high level of service at all times & advise Operations Manager of any issues.

Responsibilities

• Manage your own time to best efficiency for the business.
• Monitor the systems and processes throughout the department & inform Operations Manager of any ideas for change.
• Ensure all shipments, are processed within a timely manner.
• Prompt processing of Client invoicing and passing of supplier costs to meet KPI’s
• Report any issues to the Operations Manager if they cannot be dealt with by yourself or will take an extended amount of time to complete.
• Ensure procedures are followed at all times.
• Interpersonally effective
• Develop trust and respect from colleagues across the organisation.

Skills

Develop rapport with clients

Far Logistics integration

Monitor supplier performance

Job description

At The Cardinal Partnership, we're not just a company; we're a partnership in both name and nature. As the world's largest employee-owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success.

People have always been at the heart of what we do and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry-leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers.

Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you'll enjoy a competitive salary and enhanced benefits.

We are looking for an Operations Co-ordinator to join our growing team in Southampton.

The Operations Co-ordinator is accountable to the Operations Manager for the day to day running of Clients import and export requirements, ensuring procedures are followed, ensuring the department remains profitable, efficient and focused.

Key Responsibilities

• Manage your own time to best efficiency for the business.
• Monitor the systems and processes throughout the department & inform Operations Manager of any ideas for change.
• Ensure all shipments, are processed within a timely manner.
• Prompt processing of Client invoicing and passing of supplier costs to meet KPI’s
• Report any issues to the Operations Manager if they cannot be dealt with by yourself or will take an extended amount of time to complete.
• Ensure procedures are followed at all times.
• Interpersonally effective
• Develop trust and respect from colleagues across the organisation.
• Identify problems early & respond in a timely fashion.
• Work with the team to find solutions.
• Demonstrate personal drive
• Communicate effectively (active listening, questioning, expressing self clearly and concisely)
• Motivate colleagues.
• Positive and pro-active approach to work
• Contribute pro-actively and professionally to formal & informal discussions with colleagues.
• Work effectively with positive conflict to generate new ideas and approaches.
• Approachable

Key Skills and Relevant Qualifications

• Ability to develop rapport with clients, ensuring regular contact and support offered, quite often at multiple levels within their business.
• Integration with other Far Logistics Offices, both in the UK and Overseas
• Monitor supplier performance, ensuring a high level of service at all times & advise Operations Manager of any issues.

We hire individuals not just based on their experience and skills, but also on their character. Our team members are enthusiastic, passionate, and dedicated to finding solutions for our clients. We believe in fostering a fun and supportive work environment, but above all, we are committed to exceeding expectations.

At The Cardinal Partnership, every employee is empowered to reach and surpass their potential. We remain steadfast in creating enduring business relationships and achieving long-term, sustainable success.

Leestone RoadSharston Ind EstateSharstonManchesterM22 4RBUnited Kingdom