Operations Co-Ordinator

Pertemps; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing family-owned plumbing, electrical, and heating company in Cambridge is seeking an Operations Co-Ordinator. This dynamic role involves managing daily operations, liaising with engineers, and ensuring customer satisfaction. With excellent benefits and opportunities for development, this is a great chance to advance your career.

Benefits

Pension scheme

Staff socials

Ongoing staff training and development

23 days of holiday plus bank holidays

Opportunities for overtime pay

Qualifications

• Strong written and spoken English skills.
• Ability to efficiently manage a high volume of work.

Responsibilities

• Managing engineers' workloads and diaries.
• Generating invoices and quotes based on site visits.
• Handling customer inquiries and scheduling work.

Skills

Communication

Teamwork

IT Skills

Organizational Skills

Job description

Operations Co-Ordinator – Join a Growing Business!

Are you experienced in an operational role? Do you have a background in customer service? Are you looking for a dynamic position with fantastic benefits in a family-owned business?

If so, this could be the perfect opportunity for you!

A well-established plumbing, electrical, and heating company is seeking an Operations Co-Ordinator to join their team. This is a varied role where you will play a key part in ensuring the smooth running of daily operations. You’ll work closely with engineers, manage workloads and diaries, serve as the first point of contact for customers, and schedule works efficiently.

Key Responsibilities:

Managing engineers' workloads and diaries
Generating invoices and quotes based on site visits
Creating reports to monitor job progress
Handling customer inquiries and scheduling work
Performing general office duties

What We're Looking For:

Strong written and spoken English skills
Ability to efficiently manage a high volume of work
Great communication skills for liaising with customers and suppliers
Excellent teamwork and relationship-building abilities
Confident telephone manner and ability to interact with senior management
Strong IT skills with the ability to quickly learn new systems

What’s in it for you?

Pension scheme
Staff socials to celebrate successes
Ongoing staff training and development
23 days of holiday plus bank holidays
Opportunities for overtime pay

If you're organised, proactive, and thrive in a fast-paced environment, we’d love to hear from you! Apply today and take the next step in your career.