Operations Clerk

Envisage Recruitment Limited; United Kingdom; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking an Operations Clerk to enhance their dynamic team. This role is pivotal in ensuring seamless customer liaison and compliance with customs regulations while managing documentation for shipments. The ideal candidate will have a strong multimodal background and the ability to utilize in-house systems effectively. Join a growing team where your contributions will directly impact customer satisfaction and operational efficiency in the fast-paced freight forwarding sector. If you are passionate about logistics and customer service, this opportunity is perfect for you.

Qualifications

• Experience in freight forwarding with a focus on import entries.
• Strong knowledge of customs regulations and compliance.

Responsibilities

• Process customer bookings and build relationships with clients.
• Ensure compliance with customs regulations for all shipments.
• Manage documentation for each shipment accurately.

Skills

Multimodal Experience

Customer Relationship Management

Documentation Management

Customs Compliance Knowledge

Tools

In-house Systems

Job description

My client, a leading international Freight Forwarder, is looking for an Operations Clerk to join their growing team.

Multimodal experience is a MUST have, although the role will mainly be doing import entries on road freight.

Responsibilities:

1. Customer Liaison: to receive and process customer bookings in a timely fashion. To build relationships with customers and overseas partners. To gain trust and become the customer preferred supplier.
2. Systems / Software Knowledge: to utilise a range of in-house systems to process customer bookings to meet the requirements requested by the customer.
3. Customs Compliance: to ensure all shipments are in-line and comply with the regulations set out in the country of origin and UK customs.
4. Documentation Management: to ensure for each shipment the correct documentation is raised and received on arrival.