Operations & Change Analyst

ZipRecruiter; London; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading investment bank is seeking an Operations & Change Analyst for a hybrid role in London. The successful candidate will support operational processes and strategic projects, collaborating closely with business leaders and change managers. This position offers a dynamic work environment where you will contribute to impactful initiatives.

Qualifications

• Experience in change management or operations environments.
• Detail-oriented and able to manage multiple workstreams.

Responsibilities

• Coordinate global onboarding and manage internal change pages.
• Deliver ad hoc business projects and support senior leadership.

Skills

Communication

Interpersonal Skills

Excel

PowerPoint

Project Management

Job description

Job Description

Operations & Change Analyst | Global Advisory | Leading Investment Bank

Operations & Change Analyst

City of London | Hybrid

Up to £45,000 + benefits

Permanent | Full-time

We’re partnering with a prestigious investment bank and global advisory firm to find a sharp and highly organised Operations & Change Analyst. This hybrid role supports both day-to-day operational processes and strategic change projects across an international platform.

You’ll collaborate with Change Managers, business leaders, and support functions to deliver internal comms, onboard resources, coordinate global training, and ensure the smooth running of internal initiatives. This is a great opportunity for someone who enjoys variety, takes ownership, and thrives in a fast-paced environment.

What you’ll be doing:

Change & Comms

• Coordinate global onboarding of new joiners, including comms and monthly training sessions
• Support change projects with communications, intranet updates, videos, and event coordination
• Manage internal change pages and microsites
• Oversee collateral and performance reviews for offshore support teams

Operations

• Manage onboarding/offboarding of offshore resources (access, audit tracking, distribution lists)
• Coordinate cross-functional planning for new global office openings
• Deliver ad hoc business projects and provide operational support to senior leadership
• Organise internal team meetings and maintain key admin processes

What we’re looking for:

• Confident communicator with excellent interpersonal skills
• Strong Excel and PowerPoint proficiency
• Experience working across change, operations or project environments
• Detail-oriented, proactive, and adaptable under pressure
• Able to manage multiple workstreams with a solutions-focused mindset

Join a collaborative, international team where your work will make a real impact.

Apply now to take the next step in your career.

Operations & Change Analyst | Global Advisory | Leading Investment Bank