Operations Business Analyst - Movement of Funds/Payment Risk

TN United Kingdom; London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Operations Business Analyst to enhance payment risk management and streamline financial processes. This role involves conducting in-depth research, leading workshops, and promoting best practices across the organization. You'll be at the forefront of implementing proactive measures to ensure financial stability and operational efficiency. The company values employee well-being, offering a hybrid work model, generous holiday allowances, and a commitment to diversity. If you're passionate about making a positive impact and thrive in a collaborative environment, this opportunity is for you.

Benefits

Generous holiday allowance

Discretionary annual performance bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Employee discounts

Access to learning resources

Qualifications

• Domain expertise in Operations and Finance functions.
• Experience in large, complex implementations.
• Proven track record in process improvement.

Responsibilities

• Conduct detailed research on operational processes and platforms.
• Lead discovery workshops and maintain process documentation.
• Assess feasibility of implementation steps and strategies.

Skills

Effective communication

Problem solving

Data-driven decision making

Adaptability

Collaborative teamwork

Tools

General Ledger systems

Data migration tools

Change management techniques

Job description

Operations Business Analyst - Movement of Funds/Payment Risk, London

This team plays a crucial role in managing and refining risk associated with movements of funds – covering outgoing, incoming, and internal transfers. Focused on defining a clear payment risk appetite, consolidating and reporting payment risks as a unified entity, and harmonizing controls across the enterprise. The approach includes developing a cohesive framework for risk management and reducing reliance on detective controls by implementing proactive measures. The aim is to streamline processes, enhance financial stability, and ensure consistent, effective operations throughout the organization.

Key Responsibilities:

1. Undertake detailed research of operational processes, platforms, and operating models to identify, design, and document current and target states, validating safety, completeness, coherence, and efficiency of interim states.
2. Assess feasibility of implementation steps including conversion strategies, go-live, operational readiness, run-book definition, and execution.
3. Model best practice business analysis execution and promote standardization and consistency across the wider operations organization.
4. Lead discovery workshops, collate and maintain process documentation, research specific topics, propose/evaluate design solutions, and provide updates at senior forums.

Human Skills:

• Effective communication
• Imaginative and practical solution design
• Self-motivated, disciplined, and accountable
• Problem solving to address challenges and obstacles during implementation, with informed decision-making
• Collaborative team participation, promoting teamwork, trust, and mutual respect
• Decisive & data-driven decision making for clear guidance and alignment
• Adaptability to navigate through ambiguity and embrace change

Technical Skills:

• Domain expertise across Operations and Finance functions and tools, with knowledge of end-to-end transaction lifecycle processes
• Experience in change management for large, complex implementations and transformation programs in finance and/or operations
• Extensive knowledge of data migration techniques and tools for seamless data transition from legacy to new GL platforms
• Proven track record in process improvement, streamlining operational or finance processes
• Good understanding of General Ledger systems, functionalities, and best practices
• Knowledge of Markets and Banking products from transaction booking to cash settlement and controls
• Experience managing software vendors and third-party consultants
• Strategic thinking with the ability to align operational processes with organizational strategies

We work hard to have a positive financial and social impact on the communities we serve. We prioritize our employees' well-being and offer benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure
• Discretionary annual performance bonus
• Private medical insurance tailored to personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Employee discounts for staff, family, and friends
• Access to learning and development resources

Joining Citi offers a business casual workplace with a hybrid model (up to 2 days remote per week) and competitive compensation, along with a commitment to diversity and inclusion. If you feel you meet these requirements, apply to discover your potential.