Operations Associate (Part-Time) - Battersea Power Station

ZipRecruiter; City Of London; On-site; GBP 20,000 - 30,000; Part time

Job summary

A retail company in London is seeking an Operations Associate to enhance store profitability and efficiency. Responsibilities include inventory management, supporting operational functions, and delivering exceptional customer experiences. Ideal candidates thrive in client-centric environments and demonstrate a passion for service. Flexibility in scheduling is required.

Qualifications

• Prior work experience in a client-centric, sales & operational environment.
• Fosters genuine connection through empathy and integrity.
• Proof of right to live and work in the UK.

Responsibilities

• Execute inventory management processes.
• Support execution of key operational functions.
• Resolve client needs quickly and effectively.

Skills

Customer service passion

Sales experience

Self-motivation

Empathy and compassion

Energetic and enthusiastic

Job description

Overview

WHY JOIN ALO?

Mindful movement. It's at the core of why we do what we do at ALO—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Job Title: Operations Associate

Role Objective

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager and Operations Lead to initiate, complete work, and provide feedback to the team to achieve optimal results supporting total store operations.

Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager and Operations Lead.
• Assist in processing shipment and ensuring product flow, including visual merchandising placement and daily replenishment excellence.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Resolve client needs quickly and effectively, ensuring customer satisfaction.
• Identify product concerns and communicate inventory needs to support the business goals.
• Support other areas of the business, including Sales & Service and Cashier, as needed.

Qualifications

• Prior work experience in a client-centric, sales & operational environment.
• Passion for customer service and delivering exceptional experiences.
• High energy, upbeat and enthusiastic with the ability to integrate fun and work.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships.
• Proof of right to live and work in the UK.

Schedule

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees’ availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All employees are expected to be able to work from the week of and including "Black Friday" until the end of the holiday season, first week of January.

Equal Opportunity

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, veteran status, citizenship, marital or domestic/civil partnership status, or any other status or condition protected by statutory law. We are committed to an active Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments

If you require reasonable adjustments to any part of our recruitment process, please share those requirements with us when completing your application or by emailing [e-mail]. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.