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Operations Associate

Burberry

London

On-site

GBP 60,000 - 80,000

Full time

4 days ago
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Job summary

A leading company in luxury retail is seeking an Operations Associate to efficiently support store back of house operations. Responsibilities include inventory management, maintaining stock accuracy, and assisting the sales team. Ideal candidates will possess strong organizational skills, communication abilities, and must have experience with SAP. Join a dynamic team and contribute to an exceptional client experience.

Qualifications

  • Excellent organisational skills and meticulous attention to detail.
  • Previous experience with SAP desirable.
  • Excellent communication skills both verbal and in writing.

Responsibilities

  • Responsible for all aspects of inventory control including accuracy of products received.
  • Support sales team with retrieving stock including Omnichannel.
  • Quality control on products and assisting with alterations and repairs.

Skills

Organizational skills
Communication
Attention to detail
Teamwork
Intermediate computer skills

Tools

SAP

Job description

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Operations Associate

Location: New York, New York (US-NY), US

INTRODUCTION

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.

RESPONSIBILITIES
  • Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
  • Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
  • Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
  • Quality control on all products at all times and reporting any issues to store lead
  • Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
  • Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
  • Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
  • Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties
PERSONAL PROFILE
  • Excellent organisational skills and meticulous attention to detail
  • Excellent communication skills both verbal and in writing
  • Intermediate computer skills in core Microsoft software
  • Previous experience with SAP desirable
  • Ability to work well in a team
  • Ability to work in a busy team environment
MEASURES OF SUCCESS

Efficiency of store administration

FOOTER
  • Expected base salary for the role will generally be between $23.50 and $24.50 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
  • This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

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