Operations Associate

Jackalope Digital LLC; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and equity

In-person culture – office 4+ days a‑w

25 days annual leave

Free lunch daily

L&D budget

Monthly socials & team offsites

Growth opportunities in a fast-growing

Job summary

Encord is seeking an Operations Associate to oversee day-to-day UK office operations, manage onboarding for new hires, and coordinate company events and logistics. You will contribute to HR initiatives and provide operational support to a fast-growing team.

The role emphasizes organization, cross-functional collaboration, and proactive problem-solving to enable a smooth employee experience across the business.

Qualifications

• Highly organized with ability to manage multiple priorities
• Strong cross-functional collaboration skills
• Problem solving with proactive, innovative mindset
• Comfort with core operational systems (ticketing software, HRIS, or CRM) and process automation preferred

Responsibilities

• Oversee day-to-day office operations in our UK office, including scheduling, office management, and supplies procurement
• Support onboarding to ensure new hires are set up on all systems and processes
• Organise and manage company events and socials, handling logistics to promote team cohesion
• Contribute to HR initiatives and special projects with operational assistance across the team

Job description

About Us

Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production.

Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.

The role

We are looking for a driven Operations Associate to join our team. In this pivotal role within the Encord Operations Team, you will be instrumental in onboarding new team members and enhancing existing processes to help us achieve our collective goals. This is a unique opportunity to influence the People Operations function at a fast-growing global company while helping build outstanding employee experiences. Your contributions will play a crucial role in fostering a collaborative and efficient environment.

What you'll do

• Oversee day-to-day office operations in our UK office, including scheduling, office management, and office supplies procurement to ensure a well-functioning and efficient workplace.

• Support the onboarding process, including ensuring new team members are set up on all our systems and processes are operational for success

• Organise and manage company events and socials, ensuring all logistics are handled smoothly and the events promote team cohesion and morale.

• Contribute to key HR initiatives and special projects as they arise and provide comprehensive operational assistance across the broader team.

Who we’re looking for

• Highly organised, with ability to manage multiple work priorities while delivering operations solutions at a high-growth pace.

• Ability to build positive working relationships with cross-functional teams in a company.

• Ability to problem solve and come up with innovative solutions to problems.

Experience requirements

• Proven background in leading and executing core, day-to-day office operations.

• Demonstrated track record of designing and establishing baseline systems (including onboarding procedures, relationships with new vendors, and handling compliance items) from the ground up to support rapid organizational scale.

• A strong ability to oversee multiple operational initiatives concurrently, such as: office moves, corporate gatherings, or event logistics, with exceptional attention to detail and clear, effective communication.

• Comfort with core operational systems (e.g., ticketing software, HRIS, or CRM platforms) and hands-on experience streamlining routine processes through automation (preferred but not required).

What We Offer:

• Competitive salary and equity in a hyper-growth business.

• Strong in-person culture: our team is in the office 4+ days a week.

• 25 days annual leave + UK public holidays.

• Free lunch everyday in the office.

• Annual learning & development budget.

• Monthly socials & bi-annual team offsites.

• Room to grow into anything you choose to, we’ll be growing insanely fast over the next 24 months and you'll have all the opportunities for growth as you can handle.

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