Operations Associate

杯偵晦; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company specializing in convenience delivery is seeking full-time Operations Associates to join their dynamic operations team. Responsibilities include tasks such as picking, packing, and managing inventory to ensure seamless customer service. Ideal candidates should be adaptable and able to work flexible peak hours while supporting an inclusive workplace culture.

Benefits

Holiday pay

Weekly pay cycle

Career growth opportunities

Performance evaluations

Qualifications

• Must be 18 years or older.
• Experience in restaurant, retail, or warehouse environment preferred but not required.
• Availability during peak hours (5pm - 2am) with flexible schedule.

Responsibilities

• Pick and pack items for dispatch to customers.
• Receive products from vendors, verify counts, and resolve discrepancies.
• Manage inventory and clean the warehouse.

Skills

Basic knowledge of web-based applications

Ability to lift up to 20 lbs

Tools

Google G-Suite

Job description

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Overview:

Gopuff is looking for full-time Operations Associates (OAs) to join the operations team. Reporting directly to a Site Leader, OAs play a vital role at Gopuff, requiring drive, perseverance, positivity, and enthusiasm. Responsibilities include warehouse tasks such as picking, packing, receiving product, and working with delivery riders.

Customers turn to Gopuff for their everyday essentials—day and night, rain or shine. We're building a team of thinkers, dreamers, and risk-takers eager to reshape retail faster than ever. And if you like snacks, even better!

You Will:

1. Pick and pack items for dispatch to customers
2. Receive products from vendors, verify counts, and resolve discrepancies
3. Manage inventory and re-shelve canceled orders
4. Clean and organize the warehouse
5. Manage waste and spoilage following FIFO practices
6. Contact customers about substitutions or out-of-stock items

You Have:

1. Must be 18 years or older
2. Experience in restaurant, retail, or warehouse environment (preferred but not required)
3. Availability during peak hours (5pm - 2am) with flexible schedule
4. Basic knowledge of web-based applications (Google G-Suite)
5. Ability to lift up to 20 lbs repeatedly

Benefits:

• Holiday pay
• Weekly pay cycle
• Career growth opportunities
• Performance evaluations

At Gopuff, we understand that life can be unpredictable. Whether you forget the milk, run out of pet food, or need ice cream at 11 pm, we're here to deliver your wants and needs in minutes.

Join us in bringing a new age of convenience and predictability to an unpredictable world. If you're interested, become part of Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace free from discrimination based on race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, disability, or any other protected characteristic. We encourage all qualified individuals to apply.