Operations Associate

Gopuff; Birmingham; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Holiday pay

Weekly pay cycle

Career growth opportunities

Performance appraisal

Job summary

Gopuff is seeking full-time Operations Associates for our Birmingham warehouse. You will pick, pack, receive products, and assist with delivery rider coordination, contributing to a fast-paced, customer-focused operation.

Ideal candidates are 18+ with experience in food, retail or warehouse settings, available during peak hours (5pm–2am), comfortable with Google G-Suite, and able to lift up to 20 lbs repeatedly. We offer weekly pay and growth opportunities.

Qualifications

• Minimum age 18 years.
• Experience in restaurant, retail or warehouse environments preferred but not required.
• Flexible schedule with availability during peak hours 5pm–2am.
• Proficient with basic web-based software (e.g., Google G-Suite).
• Able to lift up to 20 lbs repeatedly.

Responsibilities

• Pick and pack items for dispatch to customers.
• Receive product from vendors and verify counts against purchase orders/invoices; resolve discrepancies.
• Manage inventory and re-shelve canceled orders; maintain organized warehouse.
• Clean and maintain the warehouse and organize spaces.
• Support waste control and FIFO compliance; communicate substitutions or stock issues to customers.

Job description

Gopuff is looking for full-time Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of warehouse responsibilities including picking, packing, receiving product, and working with our delivery riders.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

You Will

• Pick and pack items for dispatch to customers
• Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
• Inventory management and re-shelving of canceled orders
• Clean and organize warehouse
• Manage waste and spoilage through strict compliance with FIFO practice
• Contact customer for substituted or out-of-stock items

You Have

• Must be 18 years or older
• Experience working in a restaurant, retail or warehouse environment (preferred, not required)
• Work with a fluid schedule and available during peak hours of 5pm - 2am
• General working knowledge of basic web-based software applications (e.g. Google G-Suite)
• Lift up to 20lbs repetitively

Benefits

• Holiday pay
• Weekly pay cycle (Get paid weekly!)
• Career growth opportunities
• Performance appraisal

At Gopuff, we know that life can be unpredictable.

Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.