Operations Assistant Logistics

Collate; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A logistics company in London is seeking an Operations Assistant to ensure smooth operations, coordinate deliveries, and support the warehouse team. The ideal candidate is proficient in computer tools like Excel and possesses excellent communication skills. Join a dynamic team and enjoy working in a fast-paced environment where no two days are the same.

Benefits

Internal progression

Qualifications

• Confident with computers, especially Excel, Word, and Google Docs.
• Familiarity with Microsoft Warehouse Management or similar systems.
• Excellent communication and organizational skills.

Responsibilities

• Schedule and coordinate jobs, ensuring everything runs like clockwork.
• Act as the go-to point for our drivers and installation teams.
• Manage customer sample stock with care and precision.
• Respond quickly and clearly to customer queries.

Skills

Computer proficiency

Communication skills

Organizational skills

Attention to detail

Team player

Tools

Excel

Word

Google Docs

Microsoft Warehouse Management

Job description

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OVERVIEW

Join a dynamic North London team as an "Operations Assistant", where you'll be at the heart of everything that keeps operations running smoothly. From coordinating deliveries to supporting the warehouse team, this role is ideal for someone who thrives on variety, loves a well-organised spreadsheet, and enjoys clear communication.

• Schedule and coordinate jobs, ensuring everything runs like clockwork
• Act as the go-to point for our drivers and installation teams
• Manage customer sample stock with care and precision
• Handle incoming and outgoing calls with clients, staff, and contractors
• Keep inboxes flowing – respond to emails and keep everyone in the loop
• Maintain and update third-party tracking and quoting spreadsheets
• Keep clients and their customers informed of any changes or delivery updates
• Support the warehouse team in finding or identifying products when needed
• Jump in to assist with any other tasks that help the operations team run efficiently
• Respond quickly and clearly to customer queries
• Flag unresolved issues and make sure they’re followed up by the team
• Delegate tasks and instructions to the ops and warehouse teams as needed

Requirements

• Confident with computers – especially Excel, Word, Google Docs
• Familiarity with, Microsoft Warehouse Management, or similar systems
• Excellent communication and organisational skills
• A team player with a proactive attitude and strong attention to detail

Great team

Internal progression

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