Operations Assistant

Serco Limited; Oxford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading leisure services provider is recruiting an Ice Operations Assistant in Oxford. The role involves supervising activities, ensuring customer safety during ice rink sessions, and maintaining high service standards. Ideal candidates should have customer service experience. This part-time position offers a competitive hourly wage and benefits including free gym membership.

Benefits

Free gym membership for you and a family member

Development opportunities

Qualifications

• Experience in customer service, preferably in a leisure or sports environment.
• Ability to ensure customer safety and maintain service standards.

Responsibilities

• Supervise centre activities and ensure customer safety.
• Manage cleanliness and safe handling of equipment.
• Support the Duty Manager during ice rink sessions.

Job description

Overview

Location: Oxford OX1 1RQ

Working Hours: Part time / Casual hours to cover a mixture of shifts including evenings and weekends.

Salary: £13.16 per hour + Excellent benefits

Oxford Community Leisure Trust aims to encourage active, healthy lifestyles in a safe, warm, clean, friendly and fun environment. We are recruiting an Ice Operations Assistant to join the team. The role involves supervising centre activities, ensuring customer safety and high standards of service, including stewarding ice rink sessions, cleanliness, and safe handling and setup of equipment. The Ice Operations Assistant reports to the Duty Manager and works on a rolling 2 week shift basis (earlies, lates, weekends and bank holidays).

Serco manages these facilities on behalf of the Trust.

We offer a safe, fun, and professional working environment with development opportunities, including free gym membership for you and a family member.