Operations Assistant

FOREST HOLIDAYS LIMITED; Micheldever Station; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading holiday provider in the UK is looking for an Operations Assistant to ensure outstanding service and maintain facilities in a stunning forest setting. The ideal candidate should have a positive attitude, some maintenance experience, and a passion for the outdoors. This part-time role offers great benefits and a supportive team environment.

Benefits

Generous holiday allowance

Performance-based bonuses

Social events and awards

Pension scheme

One full paid day to volunteer

Subsidised meals

Wellbeing events and activities

Discounts on cabin breaks

Qualifications

• Some previous experience in a similar role is desirable.
• Willingness to work outdoors in varying weather conditions.
• Ability to maintain high cleanliness standards.

Responsibilities

• Ensure hot tubs are in perfect working order for guests.
• Complete general maintenance tasks.
• Deliver exceptional customer service.

Skills

Strong work ethic

Attention to detail

Ability to work in a team

Tools

Basic knowledge of using tools

Job description

Overview

Location: Blackwood
Salary: £12.21 per hour
Working Hours: Part time.
Days of Work: Days of Work vary Monday to Sunday.

Join Our Team in a Stunning Forest Setting! We have an exciting opportunity for an Operations Assistant to join our Blackwood team. Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests.

About Forest Holidays

We’re a Certified B Corp. Our business has been recognised as a force for good. It’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

About the Operations Assistant role

Open all year round, our Operations Assistant plays a vital role in ensuring the hot tubs are in perfect working order every day for our guests. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable. You take pride in delivering exceptional customer service and are happy to work with our brand standards, ensuring every guest experiences Forest Feeling the moment they step into their cabin.

What Are We Looking For?

Our ideal Operations Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.

• A positive, can-do attitude and a strong work ethic.
• The ability to work well in a team and communicate effectively with colleagues.
• Great attention to detail, ensuring high cleanliness standards are met.
• Some previous experience in a similar role.
• A willingness to work outdoors in a natural setting, whatever the weather.

Why Join Us?

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• Generous holiday allowance - Take the time you need to recharge and enjoy a healthy work-life balance.
• Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met.
• Social events and awards evenings – Celebrate success with your team.
• Pension scheme – Secure your future with our company pension.
• One full paid day to volunteer – Give back to a cause you care about.
• Subsidised meals – Discounted food when working on location.
• Wellbeing events & activities – Focus on your mental and physical wellness.
• Save on cabin breaks – Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.
• Hundreds of discounts – Save on top brands across the UK.

Pay Rates for Aged 16 and 17:

• 16 years: £7.55 per hour
• 17 years: £10.00 per hour

Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet.

Click ‘Apply’ now to start your journey with us. Don’t miss out on this fantastic opportunity!