Operations Assistant

Wolseley; Consett; On-site; GBP 19,000 - 23,000; Part time

Job summary

A leading trade merchant is seeking a part-time Operations Assistant in Consett, working 30 hours per week. Responsibilities include warehouse tasks, customer service, and maintaining health and safety standards. Ideal candidates will have experience in the plumbing and heating industry, and possess a positive attitude towards teamwork. The position offers a competitive salary and excellent benefits.

Benefits

Annual leave increasing with service

Pension scheme (matched up to 9%)

Potential bonuses

Enhanced maternity/adoption leave

Discounts

Free healthcare access

Cycle to Work scheme

Qualifications

• Experience in the plumbing and heating industry or as a merchant (beneficial).
• Previous warehouse experience.
• Confidence in customer interactions.

Responsibilities

• Perform warehouse tasks such as manual handling of heavy stock.
• Book incoming stock and store it appropriately.
• Pick and pack customer orders.
• Maintain high health and safety standards.
• Serve customers at the trade counter.
• Handle customer inquiries via phone and email.

Skills

Experience in plumbing and heating industry

Warehouse experience

Customer interaction

Team-oriented attitude

Positive and enthusiastic approach

Job description

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Operations Assistant - Consett, Durham (DH8 6SR) - Plumb Centre

£19,239 (30 Hours Per Week) + Bonus + Excellent Benefits

We are Plumb Centre, part of the Wolseley Group, a leading trade merchant across the UK and Ireland. We prioritize our people and customers and offer opportunities for career development through our Wolseley Talent Guild.

Benefits include annual leave that increases with service, a pension scheme (matched up to 9%), potential bonuses, enhanced maternity/adoption leave, and discounts. We promote health and wellbeing with free healthcare access, the YuLife app, Cycle to Work scheme, and more.

As a Part-Time Operations Assistant based in Consett, your responsibilities include:

• Performing warehouse tasks such as manual handling of heavy stock like radiators, boilers, sinks, and toilets
• Booking incoming stock and storing it appropriately
• Picking and packing customer orders
• Maintaining high health and safety standards in the warehouse
• Serving customers at the trade counter with product recommendations based on their needs
• Handling customer inquiries via phone and email courteously and promptly

This is a permanent, part-time position working 30 hours per week, Monday to Friday.

Ideal candidates will have:

• Experience in the plumbing and heating industry or as a merchant (beneficial)
• Previous warehouse experience
• Confidence in customer interactions
• Dependability, hard work, and a team-oriented attitude
• A positive and enthusiastic approach

We look forward to your application!