Operations Assistant

Forest Holidays; Brynamman; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading holiday rental company in Wales seeks an Operations Assistant to maintain and beautify cabins. You’ll be responsible for painting and decorating, ensuring high-quality finishes. Candidates must possess strong attention to detail, prior experience in a similar role, and a commitment to delivering great customer experiences. Benefits include generous holiday, performance bonuses, and discounts on cabin stays.

Benefits

Generous holiday allowance

Performance-based bonuses

Social events and awards evenings

Pension scheme

Full paid day to volunteer

Subsidised meals

Wellbeing events & activities

Discounts on cabin breaks

Hundreds of discounts on top brands

Qualifications

• Positive can-do attitude and strong work ethic.
• Ability to work effectively in a team.
• Excellent attention to detail in decorating tasks.
• Some experience in painting and decorating.

Responsibilities

• Carry out painting, decorating, and finishing tasks.
• Ensure cabins are well maintained and beautifully presented.
• Deliver exceptional customer service and adhere to brand standards.

Skills

Attention to detail

Teamwork

Communication

Painting and decorating knowledge

Job description

Open all year round, our Operations Assistant plays a vital role in keeping our cabins looking their very best for our guests. You will carry out painting, decorating, and finishing tasks to a high standard, ensuring all interiors and exteriors are well maintained and beautifully presented. A good eye for detail and basic knowledge of painting, surface preparation, and use of tools and materials is required. Passionate about the little details, you understand the importance of completing your tasks in a timely and competent manner while maintaining a professional finish. You take pride in delivering exceptional customer service and are happy to work with our brand standards, ensuring every guest experience that Forest Feeling the moment they step into their cabin.

Our ideal Operations Assistant will be a skilled and detail-oriented individual with a can-do attitude, ensuring our cabins are always presented to the highest standard. You'll be a team player, capable of building strong working relationships with colleagues, and you'll take pride in delivering a professional finish every time. We're looking for someone with:

• A positive, can-do attitude and a strong work ethic.
• The ability to work well in a team and communicate effectively with colleagues.
• Excellent attention to detail, with a focus on high-quality decorating.
• Some previous experience in painting, decorating, or a similar role.
• A willingness to work in a natural setting, all year round.

We're a Certified B Corp. Our business has been recognised as a force for good. It's what we've always known: our holidays are good for people and the planet. We've never done business as usual. Our holidays are unique, and so are we. We're a team of 800 people. We're stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay.

Benefits include:

• Generous holiday allowance - Take the time you need to recharge and enjoy a healthy work-life balance.
• Performance-based bonuses - Earn a 5% bonus (paid quarterly) if customer service targets are met.
• Social events and awards evenings - Celebrate success with your team.
• Pension scheme - Secure your future with our company pension.
• One full paid day to volunteer - Give back to a cause you care about.
• Subsidised meals - Discounted food when working on location.
• Wellbeing events & activities - Focus on your mental and physical wellness.
• Save on cabin breaks - Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.
• Hundreds of discounts - Save on top brands across the UK.

Pay Rates for Aged 16 and 17:

• 16 years: £7.55 per hour
• 17 years: £10.00 per hour

Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you'll be part of a team that values people and the planet.