Operations and Resource Manager

A fantastic new opportunity for an experienced Ops / Resource Manager to join an award winning creative agency as they continue to grow.

In this role, you'll work closely with the Director of Operations to keep everything running smoothly - from planning and resourcing to maintaining a positive and productive work environment.

This role will be predominantly office based in central London and needs previous experience of working in a similar role within a creative agency.

What You'll Do

• Lead project planning, scheduling, and resource allocation

• Coordinate between departments to ensure smooth communication

• Support Graphics & Finishing teams with resourcing and prioritisation

• Enforce operational processes, workflows, and security policies

• Manage project database, HR systems, and holiday calendars

• Oversee onboarding/offboarding processes

• Support infrastructure, IT, and HR initiatives

• Manage desk space, remote work policies, and general office upkeep

• Liaise with suppliers and contractors

• Help manage diaries, meeting rooms, and cross-time zone scheduling

• Work closely with company leadership to prioritise meetings and share updates

What You'll Bring

• 5+ years in a creative agency or production environment

• Strong resource planning and process management experience

• Calm under pressure with excellent organisation and communication skills

• Comfortable with Microsoft Office and tools like Monday.com

• Bonus: Familiarity with Avid and After Effects

• Passion for team culture and creative workflows

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.