Operations and Partnerships Manager

Suffolk County Council; Lowestoft; Hybrid; GBP 59,000; Full time

Job summary

Join Suffolk County Council as an Operations and Partnerships Manager, where you'll enhance the delivery of person-centred services within Adult Social Care. Lead collaborative initiatives, influence change, and champion innovation in a flexible, supportive environment. This role offers the chance to make a real impact on the community and develop your leadership skills.

Benefits

Up to 29 days annual leave (pro rata)

Local Government Pension Scheme membership

Travel, lifestyle, health and wellbeing benefits

Performance-related pay progression

Career development opportunities

Qualifications

• Experience in operational management and leading teams.
• Skilled at building partnerships and influencing across systems.
• Passionate about delivering person-centred care.

Responsibilities

• Deliver high-quality, person-centred services across Adult Social Care.
• Drive integration across health and social care systems.
• Champion innovation and service transformation.

Skills

Leadership

Collaboration

Service Improvement

Operational Management

Job description

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Job Description

• Suffolk County Council - Riverside, Lowestoft, NR33 0EQ - Hybrid
• £58,270 per annum (pro rata for part time)
• 37 hours per week - Flexible working options available
• Permanent

As a modern, flexible and effective organisation, we're driven to make a positive difference to the environment, the communities we serve and the careers of our people. That's why, when you join us as an Operations and Partnerships Manager, you'll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.

Reimagine the possibilities.

Your role and responsibilities

As our new Operations and Partnerships Manager, you'll play a pivotal role in delivering high-quality, person-centred services across Adult Social Care. You'll lead your locality with confidence, ensuring strong collaboration across teams and partners to improve outcomes for the people of Suffolk.

Working closely with the Head of Operations and Partnerships, you'll:

• Drive integration across health and social care systems.
• Collaborate with Area Directors, County Councillors, and health leaders to deliver joined-up, impactful services.
• Lead key projects that influence change and support continuous improvement.
• Champion innovation and service transformation within your locality and across the wider directorate.

This is your opportunity to make a tangible difference while developing your leadership career in a supportive and ambitious environment.

What you'll bring

We're looking for someone who is:

• A confident and compassionate leader with experience in operational management.
• Skilled at building partnerships and influencing across complex systems.
• Passionate about delivering person-centred care and driving service improvement.
• Committed to collaboration, innovation, and continuous learning.

If you're excited by the opportunity to lead with purpose and make a real impact, we'd love to hear from you.

You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

You'll be joining a passionate and dedicated team within the Adult Social Care directorate. We're proud of our collaborative culture, where everyone's voice is valued and ideas are welcomed. We support hybrid working and typically meet in person at our Riverside office on key days to connect and collaborate.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report

For more information

Please contact Jenny Blades for a casual conversation. You can reach them by calling 01473 264525.

How to apply

Step 1 - Read the Job and Person Profile (docx).

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

1. Tell us about a time you led a team through a significant change. What was your approach to managing the transition and how did you ensure staff engagement and performance?
2. Give an example of how you have worked collaboratively across health and social care systems to improve outcomes for service users. What challenges did you face and how did you overcome them?
3. Tell us about a time you managed a large, multi-disciplinary team. How did you ensure quality, compliance, and staff development?
4. Give an example of how you've used data or performance metrics to inform decision-making and drive improvement.

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at 03456 014412 or [e-mail]

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing [e-mail] or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11:30pm, 08 July 2025

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

About Us

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).