Operations and Maintenance Manager

Public Sector; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A social housing organization in Sussex is seeking an interim Maintenance Manager. The role focuses on leading a team to deliver maintenance services, manage contractors, ensure safety compliance, and drive customer satisfaction. Ideal candidates will have significant experience in maintenance management, strong leadership skills, and relevant qualifications.

Qualifications

• Minimum 5 years’ experience managing maintenance services and surveying teams.
• Strong understanding of health and safety and construction practices.
• Proficient in diagnosing property issues and writing specifications.

Responsibilities

• Leading a team in delivering maintenance and repair services.
• Managing contractor performance to meet KPIs and SLAs.
• Ensuring compliance with health and safety regulations.

Skills

Leadership

Communication

Performance Management

Contract Management

Health and Safety

Education

HNC in Construction

Recognised contract management qualification

Job description

Goodman Masson are currently working with a social housing organisation in Sussex to recruit for an interim Maintenance Manager

Rate – £300 – £400 a day INSIDE IR35 umbrella

Are you an experienced maintenance professional looking for your next leadership challenge? This is an exciting opportunity to join a well-established housing provider committed to delivering high-quality homes and services to its residents.

We’re looking for a Maintenance Manager to oversee a dynamic team of surveyors and administrative staff, ensuring efficient delivery of maintenance services and high levels of customer satisfaction.

What You’ll Be Doing:

• Leading a team of surveyors and support staff in delivering responsive repairs, void property inspections, disrepair cases, and cyclical maintenance.
• Managing the performance of contractors and contracts to ensure service delivery meets agreed KPIs and SLAs.
• Ensuring compliance with health and safety legislation across all maintenance activities.
• Taking ownership of budget management, delivering value for money and continuous service improvement.
• Acting as a key escalation point for maintenance issues and leading on complaint resolution.
• Supporting cross-departmental collaboration to drive excellent customer outcomes.
• Contributing to reports and briefings for senior leadership and governance groups.
• Participating in an on-call rota for emergency repairs outside of office hours.

What We’re Looking For:

• Minimum 5 years’ experience managing maintenance services and surveying teams, ideally within a housing or property setting.
• Strong contract and performance management experience, including knowledge of CDM regulations.
• Confident in diagnosing property issues, writing specifications, and supervising contractor work.
• Excellent communication, leadership, and interpersonal skills.
• Comfortable using IT systems and maintaining accurate records.
• Relevant qualifications: minimum HNC in Construction or Building plus a recognised contract management qualification.
• A sound understanding of health and safety, construction practices, procurement routes, and property legislation.
• Commitment to equality, diversity, and safeguarding.

If this role is of interest, please email over your CV to [e-mail]