Operations and HR Administrator

Ace Childrens Occupational Therapy; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A children's therapy provider near Crondall is seeking a proactive Operations & HR Administrator. This full-time, office-based role emphasizes HR administration, employee engagement, and general operational support. Candidates should have proven administrative experience, strong organizational skills, and a proactive approach, with a valid UK driving license essential for their rural location.

Qualifications

• Proven administrative experience, ideally with exposure to HR processes.
• Excellent organizational skills, attention to detail and ability to prioritize effectively.
• Confident using Microsoft Office and quick to learn new systems.
• Strong communication skills and a proactive, collaborative approach.
• Full UK driving licence and own car essential due to rural location.

Responsibilities

• Managing HR administration including recruitment and onboarding.
• Acting as first point of contact for staff queries.
• Supporting employee engagement through surveys and events.
• Maintaining accurate records and assisting with company policies.
• Supporting legal compliance and coordinating office management needs.
• Managing clinical resources and equipment inventories.

Skills

Administrative experience

Organizational skills

Communication skills

Microsoft Office proficiency

Proactive and collaborative approach

Education

CIPD qualification

Job description

Operations and HR Administrator

Location: Near Crondall, Hampshire (own car essential)

Salary: GBP25k -GBP30k pa depending on experience

Hours: Full-time, office-based

Ace Children s Occupational Therapy Ltd is seeking an organised and proactive Operations & HR Administrator to support our growing in-house team. This is a varied role with a strong emphasis on HR administration alongside legal, IT and general operations support.

You won t need to be an HR specialist, but you should have a solid grasp of HR and office processes, strong administrative skills, and the ability to keep things coordinated and running effectively across different areas of the business.

Responsibilities and duties include:

• Managing HR administration including recruitment, onboarding, appraisals, training records, holiday and sickness tracking
• Acting as a first point of contact for staff queries on policies, private healthcare, pensions and benefits
• Supporting employee engagement through staff surveys, social events and recognition initiatives
• Maintaining accurate records and assisting with company policies, procedures and contracts
• Supporting legal compliance: DBS checks, memberships, customer complaints, NDAs, subject access requests
• Liaising with external IT providers to manage equipment, backups and software support
• Coordinating office management needs such as supplies, building maintenance, security and telecoms
• Managing clinical resources and equipment inventories, audits and maintenance schedules
• Organising meetings and contributing to operational planning and process improvement
• Assisting with website updates and maintaining internal documentation and manuals

Qualifications and Skills

• Proven administrative experience, ideally with exposure to HR processes
• Excellent organisational skills, attention to detail and the ability to prioritise effectively
• Confident using Microsoft Office (Word, Excel) and quick to learn new systems
• Strong communication skills and a proactive, collaborative approach
• CIPD qualification is a plus but not essential
• Full UK driving licence and own car (essential due to our rural location)

About us:

Ace Children s Occupational Therapy was founded in 2012 to deliver high-quality, child-centred assessment and therapy for young people aged 2 25. We specialise in developmental, neurological and chromosomal conditions, with services ranging from EHCP assessments and school transitions to expert witness work. Referrals come from the NHS, schools, charities, private healthcare and solicitors.

We work closely with local professionals to provide holistic care. Our clinic is set in beautiful countryside just outside Crondall, with modern, air-conditioned offices. You ll be joining a friendly, professional team committed to making a real difference for children and their families.

Please submit your CV and a short covering email explaining your interest in the role. Shortlisted applicants will receive the full job description before interview.