Operations and Facilities Manager

Aspen People; City of Edinburgh; On-site; GBP 59,000 - 65,000; Full time

Job summary

A leading innovation hub near Edinburgh seeks an Operations and Facilities Manager to oversee daily operations, ensuring health and safety and top-tier service delivery to tenants. The ideal candidate should have proven experience in operations management, especially in a facility context, and knowledge of maintenance systems. This role is essential to maintain efficiency and support a community of innovators across various sectors.

Qualifications

• Proven experience in operations or facilities management.
• Familiarity with Planned and Reactive Maintenance systems.
• Experience managing technical facilities is advantageous.

Responsibilities

• Oversee daily operations and facilities management.
• Ensure top-tier service delivery to tenants.
• Maintain health and safety standards.

Skills

Operations management experience

Facilities management experience

Understanding of maintenance systems

Contractor coordination

SLA monitoring

Experience in technical facilities

Job description

Operations and Facilities Manager

£59,000 - £65,000

Edinburgh Innovation Hub, near Edinburgh

About us

Edinburgh Innovation Hub (EIH). Set to open in Autumn 2025, the EIH will be a powerhouse for innovation, entrepreneurship, and economic growth. Combining state-of-the-art labs and flexible office space, it will foster cutting-edge research, dynamic start-ups, and collaboration between academia and industry—driving transformative change across Scotland and beyond.

About the Role

The Operations and Facilities Manager (OFM) will be a key driving force behind the Hub’s success—hands-on, proactive, and central to smooth daily operations. Overseeing facilities, tenant services, and health and safety, the OFM will ensure top-tier service delivery to our vibrant community of innovators in Life Sciences, Food & Drink, ICT, and related sectors. This role is crucial to keeping the Hub running efficiently, safely, and commercially—powering a dynamic, high-performing environment for all.

About you

We're looking for someone with proven experience in operations or facilities management—ideally within an innovation hub, commercial space, or mixed-use environment. You’ll have a good understanding of Planned and Reactive Maintenance systems, contractor coordination, and service level agreement (SLA) monitoring. Experience managing technical facilities such as laboratories, ICT infrastructure, or controlled environments would be a strong advantage.

For more information please visit:

https://www.aspenpeople.co.uk/eih/

For a confidential discussion, please contact Katharine Price, Gillian Blackadder or Donogh O'Brien at Aspen People on 0141 212 7555.

Application Process:

Closing Date:Sunday 17th August

First Interviews:virtually online – either Wednesday 27th (PM only) or Tuesday 26th (all day) –please keep both times free and one date will be chosen.

Final Interviews:Tuesday 2nd September–in person at Queen Margaret University (QMU)