Operations and Development Manager

Beighton; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Flexible working arrangements

Development and progression

Supportive working environment

Job summary

Sheffield City Council is recruiting two Operations and Development Managers to lead operational and technical teams within Asset Management, delivering investment programmes and service improvements.

You will shape service planning, use asset intelligence and performance data, and work with partners to maintain safe, sustainable housing across a 38,000-home portfolio. This is a full‑time role with flexible opportunities.

Qualifications

• Experience of managing operational services and frontline or technical teams.
• Strong track record of improving performance and managing change.
• Experience of managing budgets and resources effectively.
• Ability to lead, organise and develop teams to deliver consistently.
• Confidence working with partners, stakeholders and across organisational boundaries.
• Strong judgement, with the ability to manage risk and make sound operational decisions.
• Experience of working within housing, property, construction, asset management or other technically focused service environments.
• Ability to use performance information, asset data and operational insight to inform decision‑making and drive service improvement.
• Membership of a relevant professional body, such as RICS, CIOB, CIBSE, is desirable.

Responsibilities

• Lead technical and operational teams within Asset Management, ensuring services are well‑run and high‑performing.
• Manage service performance and support delivery of investment programmes, asset intelligence and specialist property services.
• Identify and lead service improvements, change activity and service development initiatives.
• Contribute to service planning, policy development and wider strategic priorities.
• Develop Asset Management strategies, investment priorities and service improvement initiatives using performance data and customer insight.

Skills

Leadership

Budget management

Change management

Performance improvement

Stakeholder management

Risk management

Team development

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Sheffield City Council manages around 38,000 homes and is continuing to strengthen its Asset Management function. Asset Management plays a central role in ensuring our homes remain safe, sustainable and fit for the future by planning, prioritising and delivering investment across the housing stock. We are investing in our services and building the capacity needed to deliver effective asset stewardship and long‑term value from our housing assets.

We are recruiting two Operations and Development Managers to play a key role in this next phase.

About the role

These roles sit at the centre of Asset Management delivery, responsible for leading technical and operational teams, managing service performance and supporting the delivery of investment programmes, asset intelligence and specialist property services.

You will manage operational services and support the Service Manager to ensure that services are well‑run, high‑performing and delivering to clear standards.

You will be working within one of the services that form part of Sheffield City Council's Asset Management function:

• Investment and Capital Programmes, delivering major improvement works across the housing stock.
• Stock Condition and Analysis, providing the asset intelligence that informs future investment decisions.
• Domestic and Commercial Heating, Mechanical and Electrical (HM&E), managing specialist services that support safety, compliance and operational performance.

You will be responsible for ensuring services operate effectively day‑to‑day, while also identifying and leading service improvements, change activity and service development initiatives.

Alongside operational leadership, you will contribute to service planning, policy development and the delivery of wider strategic priorities.

You will also contribute to the development of Asset Management strategies, investment priorities and service improvement initiatives, helping ensure decisions are informed by performance data, asset intelligence and customer outcomes.

Asset Management is about making informed decisions on how we invest in and maintain our housing stock. You will play a key role in ensuring services are informed by asset intelligence, performance information and customer insight, helping the Council make effective decisions about investment, service delivery and long‑term asset performance.

Why this role

We are increasing our focus on delivery, performance and consistency across Asset Management.

This is an opportunity to:

• Take ownership of key operational services within a large housing portfolio.
• Drive improvements in performance, quality and customer outcomes.
• Play a hands‑on role in implementing change and strengthening how services operate.
• Build capability and resilience across teams during a period of service development.
• Help shape how we invest in, maintain and manage one of the largest council housing stocks in the country.

You will be expected to bring pace, structure and clarity, and to deliver tangible improvements.

What you'll bring

We are looking for experienced managers who can lead teams and deliver results in complex service environments.

You will demonstrate:

• Experience of managing operational services and frontline or technical teams.
• A strong track record of improving performance and managing change.
• Experience of managing budgets and resources effectively.
• The ability to lead, organise and develop teams to deliver consistently.
• Confidence working with partners, stakeholders and across organisational boundaries.
• Strong judgement, with the ability to manage risk and make sound operational decisions.
• Experience of working within housing, property, construction, asset management or other technically focused service environments.
• The ability to use performance information, asset data and operational insight to inform decision‑making and drive service improvement.

You will be comfortable balancing day‑to‑day delivery with longer‑term improvement, and working in a fast‑paced, high‑accountability environment.

Membership of a relevant professional body, such as RICS, CIOB, CIBSE, is desirable.

You will be part of a large and collaborative Housing service with a clear focus on improvement and delivery.

We offer:

• The opportunity to lead services that directly impact homes and communities across Sheffield.
• The opportunity to influence investment decisions and long‑term asset performance across a 38,000‑home portfolio.
• A supportive and inclusive working environment.
• Flexible working arrangements.
• Opportunities for development and progression.

We are investing in our workforce and are promoting opportunities to our under‑represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full‑time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on ourSheff news page.