Operations and Development Manager

Sheffield City Council HQ; Sheffield; On-site; GBP 40,000 - 50,000; Full time

Job summary

Sheffield City Council is seeking an enthusiastic Operation & Development Manager for its Housing & Neighbourhood Service. The role requires strong leadership and communication skills, with a focus on improving customer outcomes and working collaboratively with partners. Join a forward-thinking team that values diversity and offers flexible working arrangements.

Benefits

Generous holiday entitlement

Flexible working opportunities

Opportunity for reduced hours or job share

Qualifications

• Experience in operational management.
• Proven track record of excellent performance and outcomes.
• Commitment to equality, diversity, and inclusion.

Responsibilities

• Manage teams to achieve objectives.
• Drive improvements and innovation.
• Engage with key stakeholders.

Skills

Leadership

Communication

Customer Service

Stakeholder Engagement

Operational Management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Sheffield is a vibrant and green city with two world- class universities, high performing schools, and thriving Advanced Manufacturing Innovation District. Were supporting our communities and businesses out of the pandemic, tackling inequalities, celebrating, and supporting the diversity and creativity of people in our city and in our Housing & neighbourhood service teams

We want our city to flourish, to grow our communities and have one of the largest social housing portfolios in the country. We have an exciting opportunities to join Sheffield as an Operation & Development Manager in the Housing & Neighbourhood Service.

Are you enthusiastic, positive, and passionate about improving outcomes for customers of Sheffield's Housing and Neighbourhoods Service? If you are an effective Manager, who wants to drive improvement and work with partners to develop and support our communities, then this might be the job for you.

The successful applicant will have responsibility for a team or teams of staff, and work closely with other Managers to achieve our objectives.

We are looking for

• Experienced operational managers
• Great Leaders and effective communicators
• Commitment to delivering exceptional customer service
• People with a proven track record on excellent performance and outcomes
• Leaders to support and deliver continual improvement, innovation, and transformational change
• Listeners to continually seek feedback from residents and partners to improve performance and services that meet expectation
• People who can develop alliances and engage with key stakeholders to achieve outcomes for the residents of Sheffield

Please visit our website for more details about our service

https://www.sheffield.gov.uk/home/council-housing or https://www.sheffield.gov.uk/home/housing

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide pay slip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page .