Operations Analyst - Institutional Oversight

Social network you want to login/join with:

Operations Analyst - Institutional Oversight, London

Client: [Client Name]

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f91c67f7496d

Job Views: 5

Posted: 18.04.2025

Expiry Date: 02.06.2025

Job Description:

Role Title: Operations Analyst - Institutional Oversight

Contract location: Full time role - M-F onsite in London, 08:30 – 18:30hrs

Contract Duration: ASAP - (PAYE inside IR35) for 6 months

Job Summary & Responsibilities:

The Institutional Oversight (IO) and MAS Operations (MAS Ops) team sits within Client Operations and has primary responsibility for all aspects of institutional account onboarding, portfolio accounting, cash management, client reporting, and serves as the single point of contact for all operations related client inquiries. These functions cover a wide range of clients and a complex product range, which includes equities, fixed income, currency, and derivatives. The group supports portfolio managers, sales, and client relationship professionals by providing accurate and timely client account information and overseeing all aspects of operational risk across portfolios. This involves extensive interaction with internal and external parties to ensure effective oversight for existing business and also to shape and implement solutions for new clients, products, strategies, and system architecture. The group continues to focus on best-in-class client experience and working closely with the business to maintain and enhance client relationships.

Primary Responsibilities:

• Ensure the project is delivered on-time, within scope and budget
• Develop a detailed project plan to track progress
• Measure project performance using appropriate systems, tools, and techniques
• Manage multiple workstreams simultaneously
• Coordinate and manage tasks across a multi-disciplined team to ensure key deliverables are met
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Create and maintain comprehensive project documentation
• Understand operational risks within the team and actively work to mitigate risks
• Holistic ownership and understanding of client accounts from an Operations perspective by coordinating client events and issues across all operations teams and business partners
• Proactively review indicators of operational issues/concerns with the goal of resolving issues before client impact
• Apply process reengineering methodologies in executing strategies and tactical solutions

Basic Qualifications:

• Solid organizational skills including attention to detail and multi-tasking skills
• Strong leadership skills
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint
• Demonstrate strong risk management principles
• Prior experience in Onboarding, Operations, and/or Financial Services
• Demonstrate ability to partner across product groups, regions, and functional responsibilities
• Attention to detail and ability to work to tight deadlines under pressure and to provide practical solutions