Operations Analyst - 12 Month Contract

ZipRecruiter; Glasgow; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services firm is seeking an Operations Analyst for a 12-month contract in Glasgow. The role, which allows for hybrid working, involves performing KYC investigations, ensuring regulatory compliance, and managing client due diligence processes. Ideal candidates will possess prior KYC/AML experience and strong communication skills. The position offers competitive compensation at £12.35 per hour, working 40 hours a week.

Qualifications

• Previous experience in a KYC/AML case management role.
• Strong attention to detail and commitment to quality.
• Excellent written and verbal communication skills.

Responsibilities

• Perform KYC research and investigations.
• Prepare cases for team supervisor review.
• Stay current with compliance requirements.
• Identify and escalate risks during reviews.
• Collaborate with client-facing teams.

Skills

Attention to detail

Communication skills

Client-focused mindset

Experience in KYC/AML

Proficient in Excel

Tools

Microsoft Excel

Job description

Overview

Operations Analyst - Financial Services

12-Month Contract — Glasgow (Hybrid - 3 Days in Office, 2 Days Remote)

About the Role: We are seeking a detail-oriented and proactive Operations Analyst to join a leading financial services firm on a 12-month contract. This hybrid role offers a blend of remote and in-office working, with a focus on KYC, due diligence and regulatory compliance. The salary for this role is £12.35 per hour, working a 40 hour week, Monday to Friday. As part of a dynamic team, you will be responsible for performing in-depth KYC investigations, ensuring regulatory standards are met, and supporting key operational processes within the firm. This is a fantastic opportunity for someone with previous experience in AML/KYC case management to contribute to a high performing team while further developing their expertise in financial operations.

Responsibilities

• Perform KYC research and investigations into client profiles
• Prepare cases for further review by the team supervisor
• Stay current with regulatory changes and compliance requirements surrounding KYC, suitability and documentation
• Identify and escalate any risks or red flags during document reviews
• Collaborate with client-facing teams to collect required documentation and ensure adherence to internal policies
• Act as a subject matter expert on AML/KYC processes and documentation requirements
• Manage client due diligence processes from initiation through to completion
• Serve as a point of contact for KYC-related inquiries and client escalations
• Liaise with Compliance on complex client structures, risk-related concerns, and regulatory interpretations
• Support and lead continuous process improvements and change initiatives

Qualifications and Experience

• Previous experience in a KYC/AML case management role (essential)
• Strong attention to detail and a commitment to maintaining high-quality standards
• Excellent written and verbal communication skills with the ability to influence stakeholders
• High risk and controls awareness
• Demonstrated sense of urgency and ability to multi-task under pressure
• Client-focused mindset and ability to work collaboratively across teams
• Proficient in Microsoft Excel and other MS Office tools

If you feel you have the correct experience and are interested in this opportunity, please apply now or email for further details. This is a standard recruitment notice; details will be provided upon contact.

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