Operations Analyst

Arthur; City Of London; On-site; GBP 35,000 - 55,000; Part time

Job summary

An innovative firm is seeking a Senior Operations Analyst to join their team on a part-time basis. This pivotal role focuses on enhancing internal systems and streamlining processes within a Lloyd’s Syndicate. The ideal candidate will bring a strong operations background, particularly in insurance, and will be instrumental in driving automation initiatives and improving workflows. With excellent communication skills and a proactive mindset, you'll collaborate across teams to ensure operational integrity and efficiency. Join this forward-thinking organization and make a significant impact in a dynamic environment.

Qualifications

• Strong background in operations, particularly within insurance or related sectors.
• Skilled in process improvement with a hands-on approach.

Responsibilities

• Maintain and improve internal operational systems and workflows.
• Drive automation initiatives and develop Standard Operating Procedures (SOPs).
• Serve as the operational liaison for various departments.

Skills

Operations Management

Process Improvement

Stakeholder Management

Data Management

Communication Skills

Job description

Arthur is working with a Lloyd’s Syndicate that is looking to hire a Senior Operations Analyst on a part-time basis (three days per week).

This role is crucial in enhancing internal systems, streamlining processes, managing key operational outputs, and facilitating smooth communication across teams and stakeholders.

Key Responsibilities:

1. Learn, maintain, and actively improve internal operational systems and workflows.
2. Identify inefficiencies and partner with leadership to evolve and implement scalable solutions.
3. Drive automation initiatives and assist in the development of Standard Operating Procedures (SOPs).
4. Oversee and maintain the integrity of operational datasets across internal systems.
5. Produce and manage bordereaux for regulatory and syndicate reporting.
6. Administer policy workflows, ensuring full documentation and audit trail compliance.
7. Track earning patterns, claims timelines, and key contractual deliverables.
8. Serve as the operational liaison for: Syndicate Operations, Finance, and Technology.

The ideal candidate will have a strong background in operations, particularly within insurance or related sectors, and will be skilled in process improvement with a hands-on approach to refining systems and workflows.

Excellent communication and stakeholder management skills are essential, along with a proactive and adaptable mindset.