Operations Analyst

Scott Logic; Bristol; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Scott Logic is seeking an Operations Analyst to join their Business Operations team. This hybrid role involves supporting daily operations, building internal relationships, and improving staff experiences within a dynamic and inclusive environment. The successful candidate will leverage their attention to detail and strong communication skills to ensure effective operational support.

Benefits

Hybrid working

25 days annual leave, rising to 30

Generous family leave policies

Employer pension scheme

Private medical services

Discounted gym membership

Cycle-to-work scheme

Qualifications

• Experience in a similar role.
• Methodical and organised approach to work.
• Interest in business operations.

Responsibilities

• Support day-to-day activities of the Business Operations team.
• Resolve system issues quickly to improve internal staff experience.
• Ensure day-to-day operations are completed accurately and efficiently.

Skills

Attention to detail

Communication

Analytical mindset

Problem-solving

Tools

Microsoft Office

CRM systems

PSA systems

Job description

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We work with some of the UK’s biggest companies and government departments to provide a pragmatic approach to technology, delivering bespoke software solutions and expert advice.

We are looking for an Operations Analyst to join our busy Business Operations team.

This is a hybrid role and based at one of our office locations: Bristol, Newcastle, Leeds, Edinburgh, Glasgow or London.

The Operations Analyst plays a vital role in supporting the day-to-day activities of the Business Operations team at Scott Logic providing a first line of support. This role is responsible for ensuring day-to-day operations are completed accurately and efficiently, contributing directly to the smooth functioning of the business. As part of this role, you will need to build relationships internally looking to improve the day-to-day experience of internal staff by resolving system issues quickly.

You will hold the following experience:

• Experience in a similar role
• Strong attention to detail with a methodical and organised approach to work
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences
• Interest in business operations and eagerness to learn new systems and processes
• Analytical mindset with basic problem-solving capabilities
• Competency in Microsoft tools, particularly Office, Outlook
• Familiarity with professional services operations or project-based environments
• Exposure to CRM or PSA systems
• Basic understanding of business data and reporting

What you’ll get in return is:

• Hybrid working with 1 day a week working in the office
• 25 days’ annual leave, rising incrementally to 30 days after six years of service.
• Generous family leave policies.
• Access to an employer pension scheme, private medical services and Group Life Assurance.
• A range of optional benefits such as discounted gym membership and a cycle-to-work scheme.

At Scott Logic, we value the flexibility of remote working alongside the value gained from spending time with our colleagues and clients. In our offices you’ll find employee-led clubs and events, as well as free games, books, and refreshments.

We have shared values that govern our behaviour toward others and the environment. We are proud to be a B Corp, a global movement of businesses driving for a more inclusive, equitable, and regenerative economy.

We believe diversity drives innovation, and embrace a culture where everyone can contribute, irrespective of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability.

You can find more information about our accreditations and values on our website.