Operations Alternative Specialist | London, UK | Hybrid

Operations Alternative Specialist

SEI Investments (Europe) Ltd. London, United Kingdom

At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility.

SEI is seeking to hire an Operations Alternative Specialist in our SEI Wealth Platform Business. The SEI Wealth Platform (the Platform) is an outsourcing solution for wealth managers encompassing wealth processing services and wealth management programs, combined with business process expertise. With the Platform, SEI provides wealth management organizations with the infrastructure, operations, and administrative support necessary to capitalize on their strategic objectives in a constantly shifting market. The Platform supports trading and transactions on 156 stock exchanges in 58 countries and 51 currencies, through the use of straight-through processing and a single operating infrastructure environment. For more information, visit https://www.seic.com/wealthplatform.

What you will do:

• Provide critical input to the definition of the requirements, processes and controls that will shape the operational model that underpins the SEI Alternatives service.
• Operate and enhance the operational procedures, processes and controls in the Alternatives service, whilst undertaking the day to day operational activities.
• Apply your specialist Private Equities / Credit and Hedge Funds knowledge, combined with your knowledge of the service and the systems to support the ongoing business.
• Complex query analysis and resolution including client queries & internal issues.
• Preparing and supporting the preparation, monitoring and reporting on the RCSA (risk & control self-assessment) for teams in the UK Private Banking unit (including Operations, SWP and Technology) feeding the SIEL firm wide RCSA. Responsibilities include:
• Supporting the development, monitoring and maintenance of risk registers
• The development and analysis of key risk indicators
• Key control testing and assessment
• Monitoring and reporting of operational risk events
• Work closely with the business and control function to identify risks
• Undertake and report on operational risk trend analysis
• Plan, report and track remediation plans/actions related to gaps in RCSA
• Challenge the framework to ensure it meets the changing and growing demands of the business to ensure it remains fit for purpose
• Preparation of, or supporting the preparation of, root cause analysis of operational risk events within the Incident management reporting tool.
• Continually monitor process and procedures to ensure that appropriate controls are in place and are maintained at a levels agreed with Management and Clients (where appropriate).
• Contribute to the development and implementation of SIEL's Operational Resilience framework in line with The Bank of England, Financial Conduct Authority ('FCA') and Prudential Regulatory Authority ('PRA') requirements. SIEL business units comprise Private Banking, Institutional Asset Management and Asset Management Distribution. Responsibilities include:
• Interpretation of regulatory expectations on Operational Resilience frameworks
• Identification of existing frameworks and policies that make up the Operational Resilience framework
• Identification and mapping of important business services and products to people, processes, technology, third parties, facilities and information
• Validating impact tolerances for important business services and testing of tolerances through severe but plausible scenarios
• Maintaining an internal and external communications plans for when important business services are disrupted
• Conduct operational resilience training and education for staff
• Continuously improve the operational resilience framework
• Ensure resilience risks and vulnerabilities are identified and reported, and working with wider business stakeholders to develop the necessary plans to address these risks (across Business and IT Continuity, Disaster Recovery, Technology, Cyber Security, Third Party Risk Management and Change Management).
• Support existing Business Continuity and Disaster Recovery arrangements including formulating annual schedules, conducting testing and coordinating updates to business impact assessments and continuity plans.
• Contribute and lead management information reporting with respects to operational risk events, resilience and operational processing
• Participate in ad-hoc projects as required
• All SIEL employees are responsible for the identification, assessment and control of risks and risk events. Employees will maintain a good understanding of applicable policies, procedures, risk appetites and tolerance relevant to their function and or business unit and are expected to consider current and potential risks when making or informing business decisions. Employees are responsible for the accurate and timely escalation and recording of incidents associated to relevant risks.

What we need from you:

• BA/BS degree in related field (Or equivalent); or the equivalent in education and work experience
• Industry related experience of alternative assets and their characteristics
• Knowledge of the investment processing industry
• Proven ability to manage multiple agendas and achieve results
• Business writing skills
• Strong Excel and data analysis skills
• Excellent communication and presentation skills

What we would like from you:

• Ability to make strategic decisions using data and sound judgement
• Positive attitude and intellectual curiosity
• Organisational and analytical skills
• Customer service and client management experience
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/

SEI is an Equal Opportunity Employer and so much more...

After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week.

SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).